Job Title

Responsible for leading the Venus Operations Team to ensure all sites operate in a healthy, safe, and legally compliant manner. This role is pivotal in delivering exceptional customer satisfaction and achieving budgeted sales and profit targets. The successful candidate will foster a collaborative team environment, support integration with Booker, and ensure Venus delivers industry-leading choice, price, and service compared to on-trade competitors.Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Lead the operational strategy and efficiency agenda, aligning with the Venus plan and cascading plans effectively to site teams (Key Objectives HSL, Deliver Sales and profit budget, customer satisfaction and transformation plan actions).Drive best practices across all sites to enhance customer satisfaction and identify growth opportunities with both new and existing customers.Develop a deep understanding of our customers, their needs, motivations, and alternatives and ensure the Operational teams are aligned to that.Optimise resource utilisation to maximise sales and profitability, while driving operational efficiencies (taking the best from Booker to make Venus better)Leverage technology to enhance collaboration, streamline operations, and improve customer engagement.Cultivate an open, empowering culture that motivates teams, encourages innovation, and supports high performance.Build and maintain a strong diverse talent pipeline, ensuring robust training and development across all sites.Ensure all sites maintain the highest standards of health and safety, proactively identifying and addressing hazards.Promote a values-driven culture that aligns with Bookers ethos of being A Place to Get On.Uphold the Business Code of Conduct, always acting with integrity and due diligence.Operational skills relevant for this jobSuccessfulcareertodatewithacoreskill setaroundleading(leaders)andbuilding a successful teamExceptionalcoachingcapability,witha best-in-class motivational style and a people/customer focused mind setStrong, empathetic team leadership experience and a proven developer of talent,aneffectivecoachandaninspiring leaderCommercialknowhowanddataliterateExceptionalcommunication&stakeholder managementAbility to deliver systems and process transformationExperience relevant for this job:Ability to make commercially robust decisions to maximise customer satisfaction and cash profitExperience of being outward looking, bringing together data and innovation from internal and externalsourcestomeettheneedsofcustomersStrong intellectual capability, supported by exceptional levels of emotional intelligence, judgement andempathyPositiveinnature,butdriventoexceed performance expectationsResilience and the ability to manage multiple prioritiesBooker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, were a place where Everyones Welcome.We know life looks a little different for each of us. Thats why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.Were proud that Booker is aDisability Confident Committedemployer and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contactrecruitment@bookergroup.comPlease noteWe can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco For more information about us please visit www.bookergroupjobs.co.uk#J-18808-Ljbffr