Job Title

Our client is looking to add an excellent Business SupportManager to their small growing business based near the centre in Bristol . They are a specialist construction services company with contracts across theSouth West and London, with a reputation for quality, reliability, and innovation.Ensure all your application information is up to date and in order before applying for this opportunity.This is a key role that supports the entire business, ensuring smooth operations, robust systems, and a high-performing administrative function.About the Role Reporting to the Managing Director and Senior Operations Managers, the Office Manager will lead a small administration team and oversee a wide range of responsibilities including HR support, document control, IT coordination, QA and compliance, and general office management. Youll be instrumental in developing and maintaining efficient systems and processes that support our operational excellence.Business Support Manager Responsibilities Office & Administration Central point of contact for all admin functions across departmentsManage office supplies, branding, reception, and facilitiesCoordinate diary and meeting room bookingsHR Support including onboarding, leavers, and training recordsMaintain HR files and manage security clearances for staffAnswer phones, welcome visitors, manage post and deliveriesHire plant and powered access equipmentCreate company presentations, case studies, and CVs for tendersDocument Control Manage incoming/outgoing design documentation, drawings, and schedulesOversee documentation and O&M manual creationCompile test and commissioning certificatesIssue documentation via client portalsSupport estimating team with drawing registers and document organisationQA & Environmental Maintain QA/H&S documentation, templates, and company accreditations (ISO, NSI, etc.)Coordinate audits, NCRs, accident records, and site inspection returnsManage monthly training and calibration reviewsSet up QA systems for new sites (forms, noticeboards, logistics plans)Fire & Security Admin Manage engineer reports, maintenance schedulesPlace urgent supplier/subcontractor orders and source materialsOffice maintenance including fire alarm tests, risk assessmentsIT & Systems Main point of contact for IT service providers and internal IT coordinationManage staff IT equipment, software licenses, and user accountsOversee Microsoft 365, shared mailboxes, phone systems, and backupsCoordinate website updates and IT setup for new sitesWhat you need Minimum 5 years experience in a similar roleStrong organisational, communication, and problem-solving skillsProficiency in Microsoft 365 and general IT systemsExperience with document control, QA systems, and HR processesA proactive, flexible, and solutions-focused mindsetYou will use your excellent interpersonal skills, organisational skills and experience to help shape and streamline systems, processes and procedures.Business Support Manager Benefits Competitive salary of 40,00025 days holidayPrivate healthcareEnhanced employer pension contributionsFamily-friendly policiesOpportunities for personal and professional developmentTPBN1_UKTJ