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Hours : Full-Time, 40 hours (35 working hours with a paid lunch break)Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Location : Grantham, Hybrid (2-3 days a week in office)Here at PayPlan, we are looking for a Jira/Confluence administrator with Product Manager experience to join our team. We are going through a really exciting time, this is a great opportunity to join a well-established team and make a real difference to the business.Ready to join? Read on to find out more about this role.What would you be doing here at Payplan?Part of a dedicated Delivery Team you would be working with all departments across the business to implement and drive efficiencies in the adoption of Jira and Confluence. This role would be influential in engaging with teams and finding opportunities to educate, support, and embed new features and methodologies.Initially this role will focus on building and embedding Jira and Confluence across the business functions and once complete will be the go to person for support and troubleshooting issues. Once Jira and Confluence are fully embedded, the role will continue to support this product and other products in the business.Its a super exciting role combining two key areas crucial to the success of the delivery team, with the opportunity to have a real impact at a transformational time of the business.?As part of the role you will:Manage Jira/Confluence instance: Support the Tech function with the administration of system settings, user permissions, and workflows.?Ensure system health and security:?Monitor performance and support the tech function with the maintenance and addressing of security concerns.?Ensuring the tools are running efficiently and effectively.Contribute to design configuration decisions:?Ensures a seamless user experience that aligns with platform design strategies.?Vision and Strategy: Define the product vision, long-term goals, and overall strategy, ensuring alignment with business objectives.Product Lifecycle Management: Oversee the product's entire lifecycle, from planning and launch to ongoing improvement and maintenance.Success Metrics: Measure the success of the product based on key performance indicators (KPIs) that align with business objectives.About You:You will have at least 2 years experience configuring and administering Jira and ConfluenceSolid understanding of the Product Management lifecycleAbility to build relationships, manage conflicts, and work effectively with diverse teamsConfidence to question and challenge other thoughts and ideasA great team player with the confidence to work independentlyExcellent attention to detail with a methodical and thorough approach to your workAbility to use own initiative and multitaskWho are PayPlan?We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.Why work at PayPlan?We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job we offer a rewarding career. Come join us and make a difference in peoples lives whilst enjoying what you do!Please note that your application will be submitted through Hireful. Hireful hold their own Privacy Policy which can be found?here.Benefits : Working for PayPlan, youll have access to a range of employee benefits. We want to do the best for our colleagues, looking after their wellbeing and ensuring they have the support and resources needed to thrive both personally and professionally. Key benefits include Free on-site parking at all our office locations Subsidised Gym Membership with local gym Cycle to work scheme Referral scheme you can be rewarded for referring friends and family to join the team too! 2 charity days a year for our employees to use for a charity close to them Access to an inhouse Financial Advisor Access to our 24/7 Employee Assistance Programme Dedicated Wellbeing Champions across the business with wellbeing rooms at all office locations Access to JAAQ at work a Mental Wellbeing Platform giving you access to videos and support whenever you need it Health Med Wellness Wellness and Performance hub Discounts on many Highstreet stores Enhanced benefits for long-serving employees, including additional holiday and much moreREF-222848TPBN1_UKTJ