Job Title

Here at Optum, we are excited to share that we are currently looking for a1st Line Support Analyst ? to come and join our customer-driven, diligent, and collaborative team on a Fixed Term basis for 12 months.Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not-for-profit organisations, and specialist services. We are committed to developing the next generation of healthcare technology that will truly make a differenceWhat youll do Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support our Community Pharmacy customers across the UK, professionally diagnosing and resolving issues within our bespoke software.This is the perfect opportunity if you are looking to break into the technology industry but are perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience; we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of great skills to then support you in furthering your career here at Optum.