Job Title

Leading Sports and Bike specialist retailer are looking to hire an experiencedBicycle Mechanic / Technician Are you a passionate bicycle mechanic with a knack for breathing new life into bikes? Do you thrive on solving problems and delivering exceptional customer service? If so, this is the perfect opportunity for you!As a Bike Mechanic or Multisport Technician, you'll be a vital part of why the customers keep coming back. Your expertise will ensure that every product, (bikes will make up around 85% of your work), is serviced and repaired to the highest standard, performing like new for longer. Your core responsibilities will include: In-depth Diagnosis: Identifying technical faults on customer products with precision and recommending the most appropriate solution to the customer. Expert Servicing & Repair: Performing comprehensive services and repairs on bicycles Customer-Centric Service: Ensuring every customer receives an exceptional service experience, offering advice and building trust. Operational Savvy: Efficiently managing stock, ordering necessary components, and maintaining accurate workshop records. Quality Assurance: Adhering to the highest standards of workmanship and safety in all repairs and builds. Business Acumen: Contributing to business performance analysis to drive continuous improvement. Your skills