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Onsite role 10am-4pm, Saturdays and/or Sundays Dudley, DY1 4ALWhat will you be doing? - Assisting with cleaning busy kitchen areas - Greeting and welcoming visitors; highlighting daily menus and answering questions - Clearing tables to help keep our catering units tidy - Gathering feedback from visitors and reporting back to the team to help continuously improve our offerWhat are we looking for? - Excellent people skills; Friendly and approachable - Customer service champion - Strong teamworking skills - Ability to tackle tasks independently - An interest in Black Country heritage (desirable)Expected start date Our aim is to invite the successful candidate(s) to a Volunteer Induction Day on Tuesday 26th August 2025, so we ask that you keep this date in mind when submitting your application.Who are we? We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.Closing date: Monday 21st June 2025 Informal interviews will be held during the week commencing 28th July 2025.What can you expect? - Opportunities to develop new and existing skills - Become a valuable part of a unique heritage attraction - Supportive and inclusive environment - Meet new people and make friendsWhat do we offer? - Formal induction to BCLM and your role - Full training on all aspects of the role - Support, advice and guidance from your manager - Regular social events - Discount in the Museum gift shop and food outletsContact For any questions, please contact our Volunteer Coordinator via people@ or 0121 557 9643. National Museum Directors' Council, Tate Britain, Millbank, London SW1P 4RG.#J-18808-Ljbffr