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Job Title


Senior Customer Analyst


Company : TJX Europe


Location : Watford, Eastern


Created : 2025-07-19


Job Type : Full Time


Job Description

TJX EuropePlease make an application promptly if you are a good match for this role due to high levels of interest.At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether youre working in our Distribution Centers, Corporate Offices, or Retail StoresTK Maxx & Homesense, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX teama Fortune 100 company and the worlds leading off-price retailer.Job Description:The RoleWere looking for a curious and commercially minded Senior Customer Analyst to join our Brand & Marketing team on a fixed term contract until March 2026. This is a fantastic opportunity to shape how we use data to understand our customers across TK Maxx and Homesense in Europe. Youll play a key role in delivering actionable insights that drive smarter decisions and more personalised experiences.What Youll DoLead end-to-end customer analytics projects across loyalty, email, paid media, and e-commerce.Translate complex data into clear, compelling insights for stakeholders across the business.Build scalable models and reports to support marketing strategy and test-and-learn initiatives.Join data from multiple sources to uncover customer behaviours and opportunities.Champion a data-led culture and help develop talent within the team.What Youll Bring3+ years experience in customer analytics, ideally within a retail or marketing environment.Advanced SQL skills; Power BI, Google Analytics and Python knowledge a plus.Strong communication skills able to simplify the complex and influence decisions.A collaborative mindset and a passion for understanding customer behaviour.Experience with A/B testing and marketing performance measurement.What We OfferAt TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Heres what you can expect:Hybrid working model with flexibilityGenerous holiday allowance plus bank holidaysExclusive employee discounts at TK Maxx and HomesenseOngoing learning and development opportunitiesA collaborative, inclusive culture where your voice is valuedAccess to wellbeing support and resourcesPension and life assurance schemesOpportunities to grow your career across our global businessA vibrant, campus-style head office in the heart of Watfordfeaturing a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction StationAs proud as we are of our past success, its our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.Address:73 Clarendon RoadLocation:EUR Home Office Watford GB