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2 weeks ago Be among the first 25 applicants Job SummaryAre you passionate about making a real difference in patients' lives? Do you thrive in a dynamic, people-focused environment? If so, the role of Job SummaryAre you passionate about making a real difference in patients' lives? Do you thrive in a dynamic, people-focused environment? If so, the role ofAssistant Care Coordinatorat The Whalebridge Group could be the perfect next step in your career.As an Assistant Care Coordinator, youll play a key role in supporting our patients to access the right care, at the right time. Working closely with our GPs, nurses and wider healthcare team, you'll help identify patients who need extra support, assist in managing long-term conditions and ensure follow-up care runs smoothly.At The Whalebridge Group, were a close-knit, forward-thinking team that values compassion, collaboration and innovation. Youll be supported in your development, encouraged to bring ideas to the table and given the opportunity to grow within a progressive healthcare setting.If youre organised, caring, and ready to make a real impact in your community, wed love to hear from you.Main duties of the jobAs an Assistant Care Coordinator at The Whalebridge Group, you'll be supporting the care of patients with a range of health and social needs.This is a varied, people-focused role where strong communication, organisation and a compassionate approach are key. If you enjoy helping others and want to be part of a team thats making a positive difference in patients' lives every day, this could be a great fit for you.About UsAt The Whalebridge Group, we are proud to be a supportive, forward-thinking practice at the heart of our community. Serving a diverse patient population, we are committed to providing high-quality, compassionate care through a collaborative and inclusive approach.Our team includes experienced GPs, nurses, healthcare assistants, care coordinators, administrative staff, and allied health professionals all working together with one clear aim: to improve the health and wellbeing of our patients. We foster a friendly, team-oriented atmosphere where everyones contribution is valued and open communication is encouraged.DetailsDate posted19 June 2025Pay schemeOtherSalary£12.21 an hourContractPermanentWorking patternFull-timeReference numberA5768-25-0010Job locationsSwindon Nhs Health Centre1 Islington StreetSwindonSN1 2DQGreat Western SurgeryFarriers CloseSwindonSN1 2QUSparcells SurgeryMidwinter ClosePeatmoorSwindonSN5 5ANJob DescriptionJob responsibilitiesMAIN ROLE AND PURPOSE OF THE POSTThe Assistant Care Coordinator will work across the Primary Care Network, under the direction of the Care Coordinator. They will utilise population health intelligence to identify patients and support their care.SPECIFIC RESPONSIBILITIESDataBuild and utilise searches within SystmOne to support PCN projects.Research health intelligence to support the PCN strategic decision making.Refine clinical coding to support PCN projects.Carry out regular clinical audits.Monitor and report PCN achievement of PCN DES areas and IIF indicators.Monitor targeted interventions to improve uptake or national cancer screening programmes.Monitor uptake of all immunisation programmes.Patient EngagementUsing Invitation, Education And Encouragement, Support Patients To:Manage their long term conditions.Engage with cancer screening programmes.Protect themselves with immunisation programmes.Manage their own health.Support patients to navigate the health system.SupportThe Assistant Care Coordinator Will Support Clinicians By:Producing data to support ongoing projects.Collecting and sharing information via Teamnet.Support Multi-disciplinary meetings.GENERAL RESPONSIBILITIESConfidentialityYou shall comply with the General Data Protection Regulations when processing personal data for patients and staff.UPDATE FCYou must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.Any data breaches should be reported immediately to the Data Protection Officer.All enquiries from the media must be referred to a Senior Manager.Health and SafetyAll employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.All buildings occupied by staff of TWG are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.Flexibility StatementThe content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.Job DescriptionJob responsibilitiesMAIN ROLE AND PURPOSE OF THE POSTThe Assistant Care Coordinator will work across the Primary Care Network, under the direction of the Care Coordinator. They will utilise population health intelligence to identify patients and support their care.GENERAL RESPONSIBILITIESConfidentialityYou shall comply with the General Data Protection Regulations when processing personal data for patients and staff.UPDATE FCYou must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.Any data breaches should be reported immediately to the Data Protection Officer.All enquiries from the media must be referred to a Senior Manager.Health and SafetyAll employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.All buildings occupied by staff of TWG are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.Flexibility StatementThe content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.Person SpecificationExperienceEssentialHave excellent IT skills. Have worked in a health environment. Have experience of working with a clinical system, preferably SystmOne. Have an excellent understanding of clinical coding. Have an understanding of medical terminology.QualificationsEssentialHave GCSEs including Maths and English.DesirableHave undertaken or be prepared to undertake training in personalised care planning. Have undertaken or be prepared to undertake training in shared decision making.Communication and Interpersonal skillsEssentialEngage with clinical and admin team members, to support patient care. Demonstrate the ability to empathise with and support a range of patients. Engage with external organisations in a professional and effective manner. Demonstrate excellent written communications and be able to produce letters, reports and minutes to a high standard. Be non-judgemental. Work in an organised and efficient manner, with an attention to detail. Able to work under pressure and to meet deadlines. Able to work autonomously and also as part of a team.Person SpecificationEssentialEngage with clinical and admin team members, to support patient care. Demonstrate the ability to empathise with and support a range of patients. Engage with external organisations in a professional and effective manner. Demonstrate excellent written communications and be able to produce letters, reports and minutes to a high standard. Be non-judgemental. Work in an organised and efficient manner, with an attention to detail. Able to work under pressure and to meet deadlines. Able to work autonomously and also as part of a team.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameThe Whalebridge PracticeAddressSwindon Nhs Health Centre1 Islington StreetSwindonSN1 2DQEmployer's website(Opens in a new tab)Employer detailsEmployer nameThe Whalebridge PracticeAddressSwindon Nhs Health Centre1 Islington StreetSwindonSN1 2DQEmployer's website(Opens in a new tab)LNKD1_UKTJ Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Other Industries Administrative and Support Services Referrals increase your chances of interviewing at NHS by 2x Sign in to set job alerts for “Care Coordinator” roles.Abingdon-On-Thames, England, United Kingdom 1 week ago Cirencester, England, United Kingdom 3 days ago Oxford, England, United Kingdom 1 day ago Tetbury, England, United Kingdom 3 days ago Stroud, England, United Kingdom 3 days ago West Oxfordshire, England, United Kingdom 2 weeks ago Wotton-Under-Edge, England, United Kingdom 3 days ago Marlborough, England, United Kingdom 2 weeks ago Swindon, England, United Kingdom 2 days ago South Cerney, England, United Kingdom 10 hours ago Coordinator - Wiltshire Hospital at HomeWiltshire, England, United Kingdom 3 days ago Cirencester, England, United Kingdom 3 weeks ago Swindon, England, United Kingdom 2 weeks ago Brighthampton, England, United Kingdom 1 week ago Organisational Support Officer - Full TimeCulham, England, United Kingdom 1 month ago Customer and Events Support AdministratorCirencester, England, United Kingdom 2 days ago Tetbury, England, United Kingdom 1 day ago Operations Coordinator - Asset ManagementAbingdon-On-Thames, England, United Kingdom 3 days ago Abingdon-On-Thames, England, United Kingdom 3 days ago Cirencester, England, United Kingdom 3 weeks ago Witney, England, United Kingdom 2 weeks ago Burford, England, United Kingdom 1 day ago Swindon, England, United Kingdom 1 month ago Customer and Events Support AdministratorCirencester, England, United Kingdom 3 days ago Chilton, England, United Kingdom 1 week ago Swindon, England, United Kingdom 2 weeks ago Tidworth, England, United Kingdom 1 week ago Quality Compliance Manager - Community Care PartnershipsSwindon, England, United Kingdom 1 week ago Abingdon-On-Thames, England, United Kingdom 2 weeks ago Witney, England, United Kingdom 1 month ago Barnsley, England, United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. 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