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Get AI-powered advice on this job and more exclusive features.English Provender Company provided pay range This range is provided by English Provender Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range Direct message the job poster from English Provender CompanyJob Description Under the direction of the Technical Manager, provide technical support to the company, liaising with customers on technical requirements.Responsibilities/Key TasksCustomer:Complete customer requests in a timely and organised manner.Investigate customer complaints and complete monthly or quarterly KPI reports.Review customer portals weekly and respond to alerts.Health & Safety:Maintain standards of health, safety, hygiene, and security in the work environment.Highlight and report hazards, near misses, and accidents.Promote safe and responsible working practices.Technical:Provide technical support within the role's scope.Assist in developing and maintaining company policies in line with legislation and standards.Support during customer audits, visits, and third-party inspections.Participate in customer KPI reviews to ensure satisfaction.Stay updated on legislation for compliance and communicate changes.Benchmark products for technical compliance.Collaborate with NPD and Commercial teams for product launches.Analyze new products for nutrition and shelf life requirements.Complete technical documentation such as Quality Attribute sheets.Maintain technical information in Unity.Assist with development and PPR trials.Manage objectives set by the technical manager.Values & Behaviours:Represent the company positively and professionally.Adhere to company rules, especially health and safety policies.Ensure product legality, safety, and quality standards are maintained.Perform other duties as reasonably requested to meet business needs.Communicate company objectives, policies, and practices effectively to staff.Additional DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: Manufacturing and AdministrativeIndustries: Food and Beverage ManufacturingReferrals can double your chances of interviewing at English Provender Company.Get notified about new Food Technologist jobs inThatcham, England, United Kingdom .Locations recently posted: Wallingford, Andover, Reading, England, UK.We’re unlocking community knowledge with AI-enhanced insights.#J-18808-Ljbffr