Job Title

Join to apply for theGenetic Program Support Specialistrole atGenus PLC 3 days ago Be among the first 25 applicants Join to apply for theGenetic Program Support Specialistrole atGenus PLC Role OverviewWe are looking for a highly motivated and detail-oriented person to join us in the role of Role OverviewWe are looking for a highly motivated and detail-oriented person to join us in the role ofGenetic Programs Support Specialistto provide exceptional support for our genetic programs.In this role you will serve as a key liaison between internal teams and third-party data providers.You will ensure the smooth onboarding, triage and the resolution of support requests, you will also serve as a super user and trainer for internal genetic applications.You can be based remotely, but if you live near to the Stapeley office you can use it as your base of operationYou WillRespond to and resolve inquiries related to genetic programs and associated systems Provide first-level troubleshooting and escalate complex issues as needed Support customer onboarding and ensure accurate setup in internal platforms Coordinate with third-party data providers to maintain seamless data exchange and communication Serve as a knowledgeable user of internal genetic applications and tools Create and update documentation including user guides, FAQs, and process instructions Train internal teams and external partners on software use and best practices Collaborate cross-functionally to improve support processes and customer experience Continuously learn and adapt to new tools, technologies, and procedures Collaborate as one team with the IT Agile delivery teams by engaging with Agile ways of working including daily stand-ups, sprint reviews, retrospectives and iterative planning, with a drive for continuous improvementRequirementsBachelor's Degree in Animal Science, Dairy Science, or equivalent experience Excellent written and verbal communication skills Strong time management and organizational abilities Solid problem-solving and critical thinking skills Proven ability to work collaboratively in a team environment High attention to detailPreferred:Technical proficiency with tools such as SQL, Microsoft Office, and R Studio Prior experience in animal agriculture or genetic programs Experience documenting processes and procedures Adaptability in a fast-paced and evolving environment Presentation and training skills Ability to learn new tools and technologies quickly Multilingual proficiency is a plus; English is requiredBusiness OverviewABS- is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products.Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network.We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world’s biggest farmers and food producers.IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co-development of the first semen tank, to the recent ground-breaking launch of our innovative Sexcel sexed genetics product, we have made our mark in the bovine genetics industry.Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.Our vision is clear:Pioneering animal genetic improvement to sustainably nourish the world.Our ValuesCollaborate as One Team Create Value for Customers Innovate with Purpose Never stop improvingDEIGenus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed.Tackling climate change:Monitor and identify goals for the reduction of our GHG emissions from our own operations. Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs).Benefits Overview25 days holidays + Bank Holidays NFU Pension Health Cash back scheme Employee Assistance Program Employee share plan Enhanced maternity leave 12 weeks at full pay followed by 4 weeks at 50% followed by SMP Comprehensive L&D program including career development programs, access to Genus University and Mango (languages)Equal Employment OpportunitiesGenus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.Recruitment Fraud WarningGenus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@ . Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Administrative Referrals increase your chances of interviewing at Genus PLC by 2x Sign in to set job alerts for “Program Support Specialist” roles.Chester, England, United Kingdom 1 week ago Warrington, England, United Kingdom 8 hours ago Chester, England, United Kingdom 1 day ago Warrington, England, United Kingdom 4 days ago Stoke-On-Trent, England, United Kingdom 2 weeks ago Stoke-On-Trent, England, United Kingdom 6 hours ago Warrington, England, United Kingdom 1 week ago Warrington, England, United Kingdom 1 hour ago Business Administrator - Education, Skills and Work (Ref:7206)Stoke Heath, England, United Kingdom 2 weeks ago Administrator/Coordinator - Overseas Chargeable Patients ServiceManchester, England, United Kingdom 6 hours ago Warrington, England, United Kingdom 2 weeks ago Wrexham, Wales, United Kingdom 7 hours ago Wrexham, Wales, United Kingdom 3 weeks ago Crewe, England, United Kingdom 3 days ago Warrington, England, United Kingdom 1 week ago VMS (Variable Message Sign) AdministratorWinsford, England, United Kingdom 5 months ago Cheadle Hulme, England, United Kingdom 1 day ago Manchester, England, United Kingdom 2 weeks ago Crewe, England, United Kingdom 3 weeks ago Graduate Team Administrator/Assistant (Temp to Perm)Daresbury, England, United Kingdom 1 week ago Chester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 week ago Chester, England, United Kingdom 1 day ago Administrative Assistant in Health and SafetyChester, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 1 week ago Warrington, England, United Kingdom 14 hours ago Warrington, England, United Kingdom 2 weeks ago Wythenshawe, England, United Kingdom 2 weeks ago Case Administrator - Staffordshire North, Stoke on Trent (West Midlands) (Ref: 7330)Stoke-On-Trent, England, United Kingdom 1 week ago Altrincham, England, United Kingdom 1 week ago Variable Message Sign (VMS) AdministratorWinsford, England, United Kingdom 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr