Job Title

Housing Officer4 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advicesContinue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Dovecotes TMO,Dovecotes Tenant Management Organisation wish, to appoint an experienced generic housing officer to join the busy neighbourhood team on a permanent basis (6 month probation period). As a tenant led organisation we work with our tenants to provide an enhanced service.This is a varied, hands-on role supporting residents across our estate. You will be responsible for tenancy and estate management, providing support to tenants, and ensuring neighbourhood remain safe and well-maintained.Key ResponsibilitiesManage a caseload of tenancies, ensuring compliance with tenancy agreements and housing policies Respond to and resolve tenant queries, complaints, and issues Conduct home visits, tenancy audits, and property inspections Support residents with issues around rent arrears, anti-social behaviour, and safeguarding concerns Work closely with internal teams and external partners to deliver effective support services Maintain accurate records and documentation using the housing management system Ensure prompt follow-up and action on all tenancy-related issues.Experience in a housing role or similar customer-facing environment Strong understanding of tenancy management, housing regulations, and good practice Confident communicator with excellent problem-solving and organisational skills Able to work independently and manage a varied workload under pressure Proficient in IT systems and housing management software A full UK driving licence and access to a vehicle (desirable)To apply for this position please send your CV to Sarah.Reay@ Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Other Industries Human Resources Services Referrals increase your chances of interviewing at WMJobs by 2x Sign in to set job alerts for “Housing Officer” roles.Continue with Google Continue with Google Continue with Google Continue with Google Intensive Housing Management Officer x 3Housing Options (Homelessness) Officer - 2 postsCannock, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 4 days ago Contract Delivery Officer - Housing / PropertyDudley, England, United Kingdom 1 day ago Swindon, England, United Kingdom 2 weeks ago Wolverhampton, England, United Kingdom 11 hours ago Birmingham, England, United Kingdom 1 week ago Housing Management Paralegal – Housing Management – Birmingham or ManchesterBirmingham, England, United Kingdom 3 months ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 1 day ago Atherstone, England, United Kingdom 6 days ago Walsall, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 1 week ago Kidderminster, England, United Kingdom 2 days ago Band 3 Immunisation team support officerBirmingham, England, United Kingdom 2 days ago Student Support Officer - TLG College (Birmingham)Birmingham, England, United Kingdom 1 year ago Governance Support OfficerEDV/2025/ATT/76167Royal Sutton Coldfield, England, United Kingdom 1 day ago Birmingham, England, United Kingdom 19 hours ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 2 weeks ago Performance & Complaints Support OfficerSolihull, England, United Kingdom 11 hours ago Birmingham, England, United Kingdom 4 weeks ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 2 weeks ago Continuous Improvement Support Officer - BirminghamBirmingham, England, United Kingdom 3 days ago Birmingham, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr