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Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the roleHotel Leisure Assistant - Leckford Estate (Longstock House) At a glance Working pattern:Varied hours of full-time work (37.5 hours per week) across seven days, including early starts, late finishes, evenings, and weekends. Salary:£12.40 per hour. Contract type:Permanent. About the roleTo work as part of the hotel team to deliver and maintain a first-rate guest experience through excellent customer service. To support the efficient and profitable running of the hotel, achieving personal, team, and hotel objectives. The Partnership supports flexible working practices, including part-time, flexible hours, job sharing, and blended working approaches. Duties & ResponsibilitiesProvide outstanding customer service as a brand ambassador. Resolve guest queries and complaints promptly. Interact with guests, sharing product knowledge on drinks and food. Food service, including serving guest orders, clearing tables, and hygiene checks. Assist with housekeeping tasks such as cleaning rooms, changing linen, and bathroom cleaning. Manage laundry and occasional kitchen portering work. Ensure compliance with food safety regulations, with training provided. About Leckford EstateLocated in Hampshire, offering farm, farmshop, plant nursery, water gardens, and holiday accommodations like lodges and camping. Guests can enjoy onsite facilities including children's play areas, games room, bicycles, tennis, bowling, and a restaurant. Essential SkillsSelf-motivated and industrious. Proficient in IT and standard software. Excellent communication skills. Experience in hospitality. Desirable SkillsLevel 2 Food Safety. Additional hospitality experience. Benefits25% discount at John Lewis, 20% at Waitrose, competitive pension scheme with matched contributions, flexible working, and potential live-in accommodation. Application ProcessApply via CV upload and questions. Successful applicants will be invited for an interview and possibly a skills test. Early application is recommended as vacancies may close early. The PartnershipThe UK’s largest employee-owned business, committed to diversity, innovation, and a supportive environment where Partners thrive. We emphasize kindness, respect, and shared ownership of success. Note: Some roles require pre-employment vetting, including DBS checks. Flexible working options are available and should be discussed during interviews.#J-18808-Ljbffr