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Join to apply for theCustomer Service Lead - Part-Timerole atBurlington Stores, Inc. 15 hours ago Be among the first 25 applicants Join to apply for theCustomer Service Lead - Part-Timerole atBurlington Stores, Inc. If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as aCustomer Service Lead!Overview:As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.Key Responsibilities:Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. Coordinate meal and break periods and monitor schedule adherence.Requirements:Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.Come join our team. You’re going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.Base Pay:$16.50 per hour-$16.50 per hourIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Location01530 - PlymouthPosting NumberP1-1077029-3Address200 Colony PlaceZip Code02360Position TypeRegular Part-TimeCareer Site CategoryStore AssociatePosition CategoryRetail StoreBase Pay$16.50 - $16.50 per hour Seniority levelSeniority level Entry level Employment typeEmployment type Part-time Job functionJob function Other Industries Retail Referrals increase your chances of interviewing at Burlington Stores, Inc. by 2x Sign in to set job alerts for “Customer Service Lead” roles.Assistant Service Manager - Marshfield MACustomer Service Representative SupervisorShowroom Customer Service RepresentativeMashpee, MA $40,000.00-$56,000.00 1 week ago Closing Part Time Customer Experience ManagerBIA Customer Service Agent - Personal LinesCustomer Service Representative - Leach Animal HospitalBIA Customer Service Agent - Personal LinesWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr