Job Title

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Description Position at EF Language Abroad University Preparation Manager (UPM) EF Manchester is seeking an experienced, collaborative, and forward-thinking UP Manager to join the academic team at our flagship UK campus. Reporting to the Director of Studies, you are responsible for driving the business development and operational success of our established University Preparation program, as well as building and maintaining key partnerships for EF. You will be responsible for the students' experience and success throughout their University Preparation course at EF Careers at EF Open the world with us At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education. Who we are looking for DELTA/Trinity Dip or MA TESOL qualified or in the process of obtaining the qualification At least four years' teaching experience University degree or equivalent Experience within sales, student enrolment and business development Aware of developments in EFL and have a willingness for self-development Able to encourage a positive and sharing attitude to both classroom and professional issues A person teachers would readily go to for advice and support Highly motivated, proactive and positive Organized and thorough The Role Permanent, full-time, 5 days per week, 0830-1730 / 0930-1830 Work closely with School Director, DoS and central UP team on student issues, manage disciplinary matters and uphold high standards of satisfaction and support UP Curriculum - continuous development working with rest of academic team. Giving feedback, suggesting changes and updating course descriptions UP textbooks - monitoring inventory, communicating with UP teachers, ordering new textbooks for each intake and checking invoices UP teacher support - schedule and manage teacher meetings, teacher observations, identifying teacher staffing needs and assisting with recruitment, screening CVs and conducting first interviews Student success - student orientation, scheduling classes for students, recording IELTS test scores, reports, creating and maintaining student records, ensuring progress towards minimum score requirements and creating action plans for improvement Track, issue and follow up on UP attendance warning letters. Student university preparation - counselling students on university options, essays, applications, application workshops and be the point of contact for universities related to UCAS applications on behalf of the student Teaching language, research and specialist modules where appropriate Act as the main point of contact for EF Sales markets on students' progress, maintaining clear, professional and prompt communication according to our Gold Standards to ensure market confidence and alignment. College fairs - work with central UP department to coordinate visits Partner school individual visits and presentations - work with central UP department to coordinate Campus tours, partner visits and researching websites for college advising Liaising with HULT International Business School for UP combined program, as applicable Take ownership of key performance indicators (KPIs), including student satisfaction, enrolment growth, academic progress, and attendance, while working closely with central teams to drive overall programme performance Act as the main point of contact for EF sales offices on student progress, maintaining clear, professional and prompt communication (within 24 hours) to ensure market confidence and alignment Perform all duties as an EF staff member - adhere to Golden Rules, EF core values and with Customer Service in mind Sharing UP events, university visits and any other UP specific news with Sales offices, collecting testimonials for current students and ensuring that all information about the UP programme is accurately represented on shared channels like sharepoint and Atlas. Work closely with Sales Offices and Universities to ensure promotion and growth of the programme EF Education First benefits Continuous professional development for all staff Work in a truly international environment Regular social events Ambition is nurtured and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities Employee Assistance Program Private health insurance Life insurance Management trainings Subsidised catering outlets EF Education First - Our History and Values Career Progression at EF EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.#J-18808-Ljbffr