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Job Title


Customer Experience Advisor


Company : Accomplish Today Ltd


Location : Knutsford, North West


Created : 2025-07-22


Job Type : Full Time


Job Description

As a New Business Advisor in our clients Internal Sales Team, you will play a crucial role in maximising sales opportunities. This position requires a proactive, consultative approach .Is this the role you are looking for If so read on for more details, and make sure to apply today.Competitive Salary & Commission: Attractive remuneration package with performance-based incentives.Paid Holidays and Sick Pay: Comprehensive leave policies.Comprehensive Benefits Package: Including life assurance, employee assistance programs, referral schemes, employee discounts with high street brands, cycle-to-work schemes, and discounts on Johnson Controls security products.Extensive Training Opportunities: Access to extensive product training and cross-training resources to enhance your skills.Collaborative Team Environment: Work in a supportive and encouraging team atmosphere.Career Development: Opportunities for advancement through various career ladders, including Customer Service pathways.Access to Business Resource Groups: Engage with diverse groups within the company.Training on Company Values: Get acquainted with our core values to align your work with our mission.Key ResponsibilitiesSales Consultation: Engage with customers via phone to provide tailored recommendations.Promote Brand Awareness: Advocate for our clients brand to all customers and prospective customers to enhance market presence.Product Knowledge: Provide accurate information regarding our products, policies, and procedures to customers.Lead Processing: Undertake all administrative tasks associated with processing leads and opportunities using Salesforce.Relationship Building: Develop and maintain strong relationships with both internal teams and external partners to facilitate a seamless customer experience.Performance Targets: Work towards achieving predefined performance targets and Key Performance Indicators (KPIs) set by the managementEssential Skills:Computer Literacy: Proficient in using Outlook, Word, Excel, and internal systems (training will be provided).Customer Service Skills: Exceptional ability to deliver a customer-first experience.Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.Teamwork: Ability to collaborate within a team while managing individual workload effectively.Target Orientation: Capable of working to targets and meeting KPIs set by the organization.Desirable ExperienceNew Business Telesales experience is required with a proven track record, thorough product and system training will be provided.TPBN1_UKTJ