Client Admin/ Reception AssistantFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Monday Friday 9am-5pmLocation: ScarboroughSalary up to 27KBenefits - Company bonus scheme, 24 days (180 hours) holiday entitlement, Birthday Day offFlexible bank holidays, Health cash plan, Employee Assistance Programme, Group Life Assurance x 3, Pension scheme (salary sacrifice), Salary sacrifice benefits including holiday purchase, cycle to work, tech purchase, Regular social events, On-site parking, Friendly and inclusive working environment.We are recruiting for our client based in Scarborough. The role of a Client Experience Assistant is to provide key support to the Accounts and Compliance teams by ensuring tasks - which are all critical to their clients having a world class experience with our client - are executed in a consistent, professional and efficient manner.Various tasks relating to preparing offices for opening/closing each dayGreeting visitors, making drinks and keeping office spaces clean and tidyKeeping records/storage rooms organisedBooking in client records and preparing for collection againOnboarding new clients (checking compliance complete, creating client record)Maintaining database (updating client information as required and ensuring accuracy of data)Preparing/scanning documents for outsourcingDrafting of control sheets for outsourcing, electronic records pulled together and uploaded where necessaryMonitor outsourcing process, jobs in hand and any queries that need actioningInitial point of contact for missing information.Preparation of packs for onward distribution to clientsAssisting with ID verification for Companies HouseChasing in client informationMaking client appointmentsStarting calls to HMRC then passing to team members once connected (avoiding long periods of time on hold for chargeable staff)Client offboarding to include, close of client record, issuing disengagement letter, compiling professional clearance information, letter preparation and pulling relevant reports/info together.Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.TPBN1_UKTJ
Job Title
Administrator