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Title: Assistant Payroll ManagerLocation: ScotlandSalary: £45,000 plus discretionary bonusContract: PermanentHybrid Working: 2 days per week working from homeAre you an experienced payroll professional with a passion for client service and team leadership? We are seeking an Assistant Payroll Manager to join an expanding team and support the delivery of high-quality payroll services to a broad portfolio of clients.This is a fantastic opportunity for someone with strong technical knowledge and people management skills, who thrives in a client-focused environment and is confident overseeing complex payroll processes. You’ll play a key role in the day-to-day running of the team and act as a senior point of contact for both clients and colleagues.In this varied role, you’ll be responsible for supporting your team in delivering accurate, timely payroll services. You’ll also be involved in the operational running of the department, including resource planning, maintaining compliance with payroll legislation, and improving internal procedures. Acting as a senior advisor, you’ll provide technical guidance, manage client escalations, and ensure client relationships are well maintained.What You’ll Be DoingEnsure all payrolls within your remit are processed accurately and in line with agreed timescales.Monitor team performance and assist in supervising workloads to meet deadlines and quality expectations.Keep up to date with evolving payroll legislation and lead the implementation of any required changes.Deliver internal training sessions on technical and procedural updates.Lead on client onboarding projects, covering compliance checks, resource planning and risk oversight.Track team utilisation and department performance, contributing to commercial targets.Maintain accurate process documentation for clients and ensure consistency across the department.Develop a strong understanding of payroll systems used by the team and liaise with software providers when issues arise.Support the resolution of complex client issues, escalating when necessary to senior management.Encourage best practice within the team and support professional development of junior staff.What We’re Looking ForStrong background in processing and overseeing complex, high-volume payrolls.Previous experience managing a client portfolio and acting as an escalation point.In-depth understanding of payroll legislation and advisory best practices.Ability to manage tight deadlines while maintaining quality and compliance.Proven track record of leading, supporting, and developing teams.Commercial awareness and the ability to contribute to business growth.Excellent communication skills and confidence dealing with clients and stakeholders at all levels.Experience in software oversight and process improvement.Comfortable working in a fast-paced, client-focused environment.Ready to take your payroll career to the next level?Apply now for this Assistant Payroll Manager to join a collaborative team where you’ll have the chance to lead, innovate and make a real impact. We are reviewing applications immediately and keen to speak with candidates who are ready to grow.JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.