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Join to apply for theCredit Controllerrole atGCC Facilities Management Ltd 2 days ago Be among the first 25 applicants Join to apply for theCredit Controllerrole atGCC Facilities Management Ltd GCC Facilities Management plc is looking for a credit controller to join its team at its Sutton Head Office.Working hours are 09.00am to 5.30pm, Monday to Friday (37.5 hours/week).The ideal candidate will work alongside our Sales Ledger and help manage customer accounts. ensuring that new customers have healthy credit and that existing customers have settled monthly accounts in a timely manner.Primary GoalsDebt collection Administrative work and Support Data Entry ReportingKey TasksEnsure timely responses to account-related queries and the efficient collection of overdue receivables. Manage accounts receivable, focusing on Adhoc, 90-day, 120-day, and terminated debt accounts. Conduct proactive outreach (via phone, email, and letter) to customers with overdue balances. Issue formal reminder and final demand email/letters in accordance with internal credit control policies. Place accounts on credit hold or initiate service suspension for persistently overdue clients, following agreement from management. Engage with customers to resolve disputes or queries delaying payment, ensuring accurate documentation and payment allocation. Maintain detailed records of all communication and actions taken in the debt collection process. Send credit, and invoice copies as and when requested by clients. Requesting and managing one off, monthly, quarterly, and annual purchase orders. Ad-Hoc client credit check on Creditsafe. Updating client billing contacts when required. Daily debtors day reporting.The PersonEssentialGood communication skills including a track record of building good working relationships. Excellent telephone manner and written communication skills. Able to work under pressure and deal with challenging phone calls. Ability to consult with people at all levels and to work within a team. Confident approach to working on own initiative when required. Strong problem-solving skills and ability to prioritise tasks effectively. Proficient in accounting software and Excel, with solid all-round finance experienceDesirableExperience of working with a Sage 200 accounting system and CRM database. Previous experience in a similar role, especially with chasing aged debt. Advanced Excel skills. Experienced working in a credit control or debt collection environment.The CompanyGCC Facilities Management Ltd (GCC) provides contract cleaning, planned maintenance, reactive cleaning, and additional quoted works to a wide range of UK industries.Our nationwide team of 800 employees and subcontractors, supported by Area Managers across 14 regions, delivers reliable, high-quality cleaning to over 1,800 clients, following NHS protocols across all premises.Founded in 1975 in Sutton, Surrey, GCC has grown over 50 years into a leading name in the UK contract cleaning sector. We consistently exceed industry standards, with a 99.6% nationwide fulfilment rate, and were the first UK company to pass a simultaneous ISO9001, ISO14001, and ISO45001 audit in 2019.GCC proudly supports The Childrens Trust, the UKs leading charity for children with brain injuries.LNKD1_UKTJ Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Accounting/Auditing and Finance Industries Accounting Referrals increase your chances of interviewing at GCC Facilities Management Ltd by 2x Get notified about new Credit Controller jobs inSutton, England, United Kingdom . Abingdon-On-Thames, England, United Kingdom 6 days ago Newbury, England, United Kingdom 4 days ago Financial Controller. 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