Job Title

JOB SUMMARYWe are currently looking for a passionate Lounge manager with event hosting experience to join our Retail Operation Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests. QUALIFICATIONS & EXPERIENCE 2yrs or more previous bar management experiencePersonal licence holderProficient in Microsoft office packageKnowledge of health and safety regulations and licensingExperience in delivering high- end events within a new locationStrong customer focus and the ability to cultivate trusted relationshipsExceptional organisational skills KEY RESPONSIBILITIES Recruitment and training of front -of-house teamStock managementAct as the primary customer contact, building trusted, long- lasting relationships, ensure all client needs are understood and exceeded.People managementAchieving targets as set by HODFinancial reportingManaging staff RotaFlexibility to work irregular hours (weekends/evenings/bank holidays)Demonstrate leadership and motivation of others.Working with sales team to maximize event boking opportunityWorking with suppliers on menu changeWorking with external events coordinatorManaging external contractors (cleaning, security) BEHAVIOURAL COMPETENCIES: CommunicationFlexibleOrganisational skillsCreativityProactive