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Job Title


Care Support Worker


Company : South London and Maudsley NHS Foundation Trust


Location : London, England


Created : 2025-07-24


Job Type : Full Time


Job Description

Job PurposeThe Healthcare Support Worker is the ‘entry-level’ clinical role in a ward or other clinical setting. The job is designed to introduce staff, who have little or no experience of caring work but who demonstrate the values of the organisation, in a clinical environment.Healthcare Support Workers provide hands on personalised care to service users, always under supervision, and with the support of more senior staff.The job is designed to help the post holder gain some clinical experience, under close and supportive supervision and to ensure our service users and carers receive care from people with the right values.Our Values And CommitmentsWhat we need:A positive and caring attitude Enthusiasm A determination to do a good job Willingness to learn and undertake trainingEvery day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues.Working under the direct supervision and guidance of a Registered Nurse/ Senior Health Care Support Worker/ Assistant Practitioner/Nurse Associate to support the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.This role will require the post holder to provide hands on care in the prevention, management, and de-escalation of violence in in-patient settings, using approved techniques. The potholder(s) will be required to be physically fit to undertake be assessed as competent in Seni Lewis training to obtain the required skills in the prevention, management and de-escalation of violence.BenefitsWe are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offerSome Of Our Benefits Are Highlighted HereGenerous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service. Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing. Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes. Car lease, our staff benefits from competitive deals to lease cars. Accommodation, our staff benefits from keyworker housing available which is available on selected sites. NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other Staff Benefits IncludeCounselling services Wellbeing events Long service awards Cycle to work scheme Season ticket loan Childcare vouchers Staff restaurantsFor further details / informal visits contact: Name: Imani Adaja Job title: Spring Ward Manager Email address: Telephone number: 02032288415Job TitleHealthcare Support Worker, Forensic ServicesBand2Hours37.5DepartmentCroydon Adult and Behavioural & Developmental Psychiatry Operations DirectorateLocation:Spring Ward (Female MSU) Bethlem Royal HospitalReports ToWard managerResponsible ForNursingAccountable ToDirector of Nursing and EducationJob Overview:Spring Ward:Based at the Bethlem Royal Hospital in Beckenham, Kent, within London Borough of Bromley, South East London. Spring Ward is a female medium secure ward with 15 beds, caring for female adults aged 18 and over.Spring Ward supports patient pathway to recovery through a series of carefully managed stages. Spring Ward is part of the Croydon Adult and Behavioural & Developmental Psychiatry Operations Directorate. These beds form part of the full 120 forensic estates, including a Medium Secure Unit and Open Rehab.Our inpatient secure service supports people who, as a consequence of their mental health needs, have had contact with the criminal justice system and require a safe and secure environment that enables them to receive a wide range of treatments, therapies and care to assist in their recovery. The patient, at the centre, is supported holistically by a truly multi-professional clinical team who work collaboratively with the patient, their carers; friends and family and other partner organisations.Our Forensic Offender Health pathway provides care and treatment for individuals with complex mental health needs and some with complex personality needs, who may also pose a risk to the public. Our aim is to provide patient focussed care through on-going assessment; treatment which covers a series of interventions to support the patients through recovery and safe transition to less secure services and the community. Risk assessment and management is therefore paramount.The South London and Maudsley NHS Foundation Trust (SLaM) forensic services work in collaboration with the South London Partnership (SLP). The SLP is a partnership between Oxleas NHS Foundation Trust, (Oxleas) South London and Maudsley NHS Foundation Trust, (SLaM), and South West London and St George’s Mental Health NHS Trust (SWLSTG). The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients.The SLP provides a single point of access for referrals with the aim to provide care closer to patients’ homes, families and communities across south London; with patients benefiting from improved recovery and rehabilitation in the least restrictive setting clinically appropriate.Main duties of the role:Working under the direct supervision and guidance of senior nursing staff to support the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise, ensuring your engagement with service users is honest, open and transparent at all times. Recognising and valuing service users as individuals and treating them with dignity and respect, whilst ensuring that the care provided respects equality and diversity.Escalating any concerns to a Registered Nurse.Monitoring and recording service user clinical observations as directed by senior nursing colleagues such as physical observations and vital signs and escalating as appropriate.Implementing the principles of ‘recovery’: encouraging and supporting service users to engage with healthy lifestyles, participate in community meetings and other activities of their interest.Escorting service users, as required, in line with Trust policies, under guidance and supervision of Senior Healthcare Support Workers, Nursing Associates, Assistant Practitioners or Registered Nurses.Job Description:The Healthcare Support Worker is the ‘entry-level’ clinical role in a ward or other clinical setting. The job is designed to introduce staff, who have little or no experience of caring work but who demonstrate the values of the organisation, in a clinical environment.Healthcare Support Workers provide hands on personalised care to service users, always under supervision, and with the support of more senior staff.The job is designed to help the post holder gain some clinical experience, under close and supportive supervision and to ensure our service users and carers receive care from people with the right values.Career Progression Pathways And Development OpportunitiesWe are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to RMN level. In addition, we offer ongoing training and development for a future career in mental health nursing.About our location:Bethlem Royal HospitalThe Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and offers free parking. The site is within walking distance from of Eden Park and West Wickham BR stations. Bus links include: 356; 194; 358; 198; 119. #J-18808-Ljbffr