Job Title

Join to apply for theOperations Managerrole atLondon Heritage Quarter Join to apply for theOperations Managerrole atLondon Heritage Quarter Get AI-powered advice on this job and more exclusive features. London Heritage Quarter (LHQ) is a collaborative alliance of four Business Improvement Districts (BIDs) spanning Victoria, Victoria Westminster, Whitehall, and Northbank. Stretching from Belgravia to the Royal Courts of Justice, the Quarter is home to some of London’s most iconic landmarks, including Parliament Square and Trafalgar Square. This area includes the historic processional route through Central London and major transport hubs, serving as a dynamic centre for government, business, world-class hospitality, and cultural institutions. Our mission is to enhance LHQ as a place to work, visit, and live. We deliver diverse and creative programmes that protect the environment, celebrate our unique heritage, and build strong community connections. Our work is guided by a 5-year business plan and focuses on placemaking, sustainability, and operational excellence. Position We are seeking a passionate and experienced Operations Manager to join our dedicated team. This is an exciting opportunity to play a vital role in shaping the future of the London Heritage Quarter and ensuring it remains a thriving and sustainable hub for businesses, residents, and visitors alike. In this role, you will: Oversee and resolve street-based issues, improving the public realm across our BID areas. Manage the Integrated Street Services contracts, ensuring delivery aligns with agreed specifications, KPIs, and service level agreements. Build and maintain effective partnerships with local stakeholders and statutory agencies. Represent LHQ in the community and at operational meetings, championing high standards in service delivery and street management. Investigate contractor performance issues and coordinate remedial action to ensure continuous improvement and minimal disruption. You will work closely with our Executive Team and contractors to enhance the vibrancy, safety, and cleanliness of our streets—playing a key role in creating a well-managed, welcoming environment for all. Requirements We are looking for someone who is: Experienced in street operations, public realm management, or facilities management. Knowledgeable of current UK criminal and anti-social behaviour legislation. An excellent communicator with strong written, verbal, and presentation skills. Confident working independently, while also collaborating effectively with others. Organised, diplomatic, and solution-focused with strong stakeholder management skills. Educated to a good standard, with relevant professional experience in a similar role. Why Join Us? At LHQ, we are committed to creating a supportive, innovative, and inclusive work environment. You’ll be part of a collaborative team driving real improvements in London’s iconic heritage areas. We offer opportunities to grow professionally while making a visible impact in a unique and dynamic setting. We are proud to be an equal opportunities employer and welcome applications from all backgrounds. We value diversity and are committed to fostering a fair and inclusive workplace where everyone is respected and empowered to succeed. Apply Now Along with our benefits we are offering a salary of £40,000 to £42,000 depending on your experience. If you are passionate about placemaking and operational excellence - and ready to make a meaningful difference in one of London’s most historic and high-profile areas - we would love to hear from you. Please submit your application and take the next step in your career with LHQ. Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Management and Manufacturing Industries Non-profit Organizations Referrals increase your chances of interviewing at London Heritage Quarter by 2x Get notified about new Operations Manager jobs inLondon Area, United Kingdom . Operations Manager– UK Grocery Retail StartupLondon, England, United Kingdom 1 week ago Greater London, England, United Kingdom 23 hours ago Greater London, England, United Kingdom 1 week ago City Of London, England, United Kingdom £50,000.00-£52,000.00 1 week ago London, England, United Kingdom 1 week ago Supply Chain Operations Manager - Leading FinTechGreater London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago London, England, United Kingdom 6 days ago City Of London, England, United Kingdom £35,000.00-£35,000.00 2 weeks ago Project Director - Office of the MD (Dubai Relocation) Required)Operations Manager – Warehousing (eCommerce)Royal Tunbridge Wells, England, United Kingdom 1 week ago Feltham, England, United Kingdom 23 hours ago London, England, United Kingdom 1 week ago London, England, United Kingdom 3 months ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 month ago Warehouse Manager (Large Items Warehouse)London, England, United Kingdom 1 month ago Operations Manager - International PaymentsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr