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At Amazon, we strive to be Earth’s most customer-centric company, where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day, we solve complex technical and business problems with ingenuity and simplicity. We’re making history, and the good news is we’ve only just begun.Amazon is a highly data-driven company, highly passionate about its customers. It is vital to ensure that customers always receive their orders on time and with quality. The processes at the Fulfillment Centers (FCs) are largely manual, involving a large number of associates. One of the most critical roles is that of a Process Associate, who mentors and guides associates to meet customer expectations by following our standard work practices while keeping safety and quality in mind.Job Responsibilities:Daily management of shift:Administrative management of associatesJob allocation to associatesMonitoring and mentoring associates on productivity, quality, and safetyMonitoring status of counts and problem-solving queuesResponsible for shift quality and associated action plansPreparing and implementing training and development plans for associatesConducting a 4M and 5S audit for the respective workstations dailyStand-in for Area ManagerBasic Qualifications:Speak, write, and read fluently in EnglishPreferred Qualifications:[List any preferred qualifications if available]Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visitthis linkfor more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr