Job Title

Oetker Hotelsare true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez. The Lanesborough–classically British service in a remarkably vibrant and elegant London residence. The Lanesboroughinvites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. The team ofThe Lanesboroughare waiting for you to have an exceptional experience! JOB DESCRIPTION Contract01. Permanent Start DatePlaceLondon, United Kingdom MISSIONSDirector of Club & Spa We have an exceptional opportunity to join ourClub & Spa Team atThe Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Masterpiece Hotels Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile AsDirector ofClub & Spa you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with members and guests. You will be responsible the leading the Club & Spa team to deliver an exceptional 5-star service and take pride in creating an unrivalled guest experience. You will be a motivator with excellent organisational skills, have a professional manner and be able to work under pressure & meet deadlines. You will be a confident communicator with the ability to lead and develop your team and influence across all areas of the business. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Minimum 3 years experience within a 5 star a luxury/club environment or 1 year in a similar role. Holds a recognised qualification in Beauty Therapy, such as CIBTAC or GNVQ. Excellent command of the English language and a second language would be preferred Demonstrated ability to manage, lead and develop a high-performing team in a fast-paced environment. Well-organised with the ability to manage multiple priorities effectively. Strong computer skills, with confidence in using MS Office and other administrative systems. Maintains immaculate personal grooming and presentation standards, in line with luxury hospitality expectations. Confident in managing recruitment, staff appraisals, budgeting and forecasting procedures. A collaborative team player with excellent interpersonal and communication skills. BENEFITSFinancial Wellbeing Competitive salary package Discretionary Company Sick Pay Additional holiday allowance Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, Whitehall and the Northbank area Private Medical Insurance Dental and Optical benefits Complimentary meals on duty Cycle to Work scheme Discounted chiropodist & massage treatments Substantiality initiates Social and sports activities Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified trainings Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme Recognition&SocialInitiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events(e.g. Annual Party, Recognition Celebrations, Children'sXmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) *Terms & Conditions Apply PROFILEIn line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you wish to invest in Oetker Hotels, we encourage you to take this opportunity and we would be very happy to have you as member of our team. You may be interested in these vacancies #J-18808-Ljbffr