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Senior Program Manager, Account Compliance - KYCJoin to apply for theSenior Program Manager, Account Compliance - KYCrole atAmazon Senior Program Manager, Account Compliance - KYCJoin to apply for theSenior Program Manager, Account Compliance - KYCrole atAmazon Get AI-powered advice on this job and more exclusive features. DescriptionAmazon’s Account Compliance Program team is seeking a pragmatic, innovative, and driven individual to drive strategic improvements in our KYC compliance program for EU/UK region. This role will focus on optimizing KYC processes, enhancing customer experience while maintaining robust compliance standards, and implementing strategic initiatives to reduce risks and improve overall efficiency. DescriptionAmazon’s Account Compliance Program team is seeking a pragmatic, innovative, and driven individual to drive strategic improvements in our KYC compliance program for EU/UK region. This role will focus on optimizing KYC processes, enhancing customer experience while maintaining robust compliance standards, and implementing strategic initiatives to reduce risks and improve overall efficiency.The ideal candidate will be passionate about enhancing customer experience, skilled in process optimization, and able to navigate complex regulatory requirements while delivering practical solutions.Key job responsibilitiesLead strategic initiatives to optimize KYC processes, ensuring robust compliance with regulatory requirements while developing scalable solutions for future growth Design and implement customer-centric KYC journeys, focusing on reducing friction points and customer escalations through systematic solutions and process automation Develop and execute a comprehensive program roadmap, establishing key performance metrics and driving continuous improvement initiatives based on data analysis Identify and eliminate risk areas within existing processes, implementing risk-based controls that balance security requirements with customer experience Partner with Tech teams to drive process automation and technological improvements, ensuring efficient integration of compliance requirements Conduct root cause analysis of issues and customer escalations, developing and implementing sustainable solutions while maintaining compliance standards Proactively identify compliance issues and pain points, owning the development and execution of remediation plans and process improvements Build and maintain strong partnerships across business, operations, and technology teams to drive alignment on compliance priorities and program execution Use subject matter expertise to assess complex business challenges and provide risk-based solutions while promoting a culture of compliance across the organization Perform competitive bench-marking and research industry best practices to ensure Amazon's compliance programs exceed industry standardsBasic QualificationsBachelor's degree 6+ years of experience in KYC/AML compliance Proven track record of implementing process improvements in regulatory environments Demonstrated ability to drive results in ambiguous and fast paced environments Proven capability to work independently and continually calibrate priorities with minimal supervision Experience working with international teams across multiple time-zonesPreferred QualificationsCertification in compliance related area, such as ACAMS Familiarity with APAC regulations Direct experience with AML compliance programs, including Know Your Customer and Suspicious Activity MonitoringAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company- Amazon Payments UK LimitedJob ID: A3028163 Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Supply Chain and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Amazon by 2x Sign in to set job alerts for “Senior Program Manager” roles.Senior Project Manager (Asset Management Industry exp needed) - Hybrid - London - £100k - £120k + Bonus + PackageWindsor, England, United Kingdom 1 day ago London, England, United Kingdom 6 days ago City Of London, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Senior Technical Program Manager, Gemini Research to ProductionLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 hours ago London, England, United Kingdom 2 weeks ago Lead Technical Program Manager - Corporate and Governance Tech - Vice PresidentLondon, England, United Kingdom 3 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom £100,000.00-£120,000.00 11 hours ago London, England, United Kingdom 1 day ago London, England, United Kingdom 2 weeks ago Technical Programme Manager - Data Management PlatformLondon, England, United Kingdom 3 weeks ago Sr. Program Manager - Worldwide Environment (12-month fixed term contract) , Waste and Circular SolutionsLondon, England, United Kingdom 2 weeks ago Senior Manager, Divest Program Office AnalystLondon, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Redhill, England, United Kingdom 5 days ago Senior Programme Manager, Electric Vehicles, Global Fleet and ProductsLondon, England, United Kingdom 2 hours ago Sr. Program Manager, Operations, 3P Heavy BulkyLondon, England, United Kingdom 3 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 day ago Greater London, England, United Kingdom 3 months ago London, England, United Kingdom 2 weeks ago (Senior) Project Manager in Procurement / Supply Chain ManagementLondon, England, United Kingdom 2 weeks ago Technical Programme Manager - Cyber SecurityLondon, England, United Kingdom 1 week ago Redhill, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago Senior Project Manager - MEP / Senior Technical Services ManagerLondon, England, United Kingdom 11 hours ago Senior Project Manager - MEP / Senior Technical Services ManagerLondon, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. 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