Job Title

Job Title:Admin Recovery Officer Location:Birmingham Pay Rate:£23,800 per annum Shift and Schedule:Monday - Friday 9am - 5pmWe are pleased to present this exciting opportunity for an Admin Recovery Officer to join a well-established company with over 40 years.This is a fantastic opportunity to join a growing team dedicated to providing a high standard of service. We are seeking a detail-oriented and professional individual to support debt recovery processes.Whats in it for you?Competitive salary of £23,810 per annum Company pension plan Life assurance plan 28 days of paid annual leave Career development opportunities and trainingResponsibilities:Reviewing and actioning accounts at various stages, ensuring appropriate progress. Updating computer records following enforcement visits, telephone calls, or correspondence. Negotiating payment arrangements in line with client guidelines. Handling correspondence, including composing bespoke responses. Managing telephone inquiries from clients, debt advisory groups, and third parties. Assisting walk-in customers and authorised third parties in resolving accounts. Ensuring appropriate action is taken for vulnerable customers in accordanc...