AtEdinburgh Napier University , we believe the student journey begins long before enrolmentit starts from your very first interaction. Were looking for a creative and motivatedApplicant Experience & Conversion Officerto join our Enquirer & Applicant Experience Team based within our dynamic International Operations and Student Recruitment department. If you're passionate about crafting seamless customer journeys, driving applicant success through strategic nurturing, and using insight-driven communication to make a real impact, this role is for you. The Role: Youll take the lead in planning and delivering personalised engagement and conversion activity for our UK undergraduate and postgraduate applicantsensuring every step of their journey reflects the care and quality were known for. From thoughtful emails and digital content to campaign management and innovative outreach, youll use creativity, insight, and tech to bring our values to lifeprofessional, ambitious, innovative, inclusivein every touchpoint. What Youll Do Develop and deliver multi-channel conversion campaigns that guide and support applicants at every stage. Make full use of our CRM and enterprise tools to send tailored communications that resonate. Collaborate across teams to create consist...
Job Title
Applicant Experience and Conversion Officer