We have a vacancy and are looking for candidates with ocean freight experience 2-3 years min,* Experience in Export Seafreight and Cross trade essential* Must drive* Hybrid working after training* Location Luton* Salary up to £35kDuties Include:* As part of the operations team learn all customer processes and be ready to support colleagues as required* Provides high level of service for customers and learn and develop skills relating to worldwide event logistics.* Drives own performance and challenges others positively to achieve KPIs* Participates in reviews with team to identify areas of improvement, reviewing KPIs and enhancing overall service quality* Collaborates with operations and warehouse team and other functions to ensure smooth customer-related process flow* Prioritizes work tasks and calls out to team leader/supervisor where assistance required, process improvement required or where own work load enables assistance to other colleagues.* Takes an active role in personal development and coaching positively pushing line managers for 1-2-1 time, feedback and identification of training needs* Serves primary contact for at least one of the teams top customers and provides support to other colleagues within department.* Implements DGF people processes in a consistent manner to ensure excellent service delivery, customer retention, profitability and adh...
Job Title
Operations Specialist