ABOUT THE ROLE In the role of the Night Receptionist, your key focus will be to: ensure that all guests have received an efficient and friendly check-in, rooming and check-out procedures respond to all guest queries and be proactive in your approach dealing with complaints within bounds of responsibility and according to hotel procedure, referring to the Night Manager where necessary ensure that the requirements of the hotel’s credit policy are adhered to without exception unless instructed otherwise by the Night Manager maintain an excellent standard of computer input in accordance with departmental standards ABOUT YOU previous experience in a similar role or an operational and guest-facing role in a similar Hospitality environment excellent customer service skills great attention to detail ability to work under pressure immaculate personal presentation previous experience of Opera PMS (advantageous)...
Job Title
Part- Time Receptionist