Job Title

Are you highly organised, thrive in a fast-paced environment, and love keeping things running smoothly behind the scenes? If you're a natural problem solver with a passion for juggling tasks and talking to people, this could be the perfect role for you.We’re on the hunt for a confident, detail-driven Customer Service Administrator to join a dynamic Service Delivery team. This role is at the heart of everything my client does – making sure engineers are where they need to be, jobs are booked in seamlessly, and clients stay informed and happy.Forget filing papers and waiting for emails. This is hands-on, fast-moving service and project administration – where you’ll be coordinating schedules, talking to customers, and ensuring every service job is set up for success.What You’ll Be Doing:* Own the job booking process – schedule, track and update site visits from first call to job completion* Liaise with clients – manage incoming calls and queries, keeping customers updated and informed with professionalism and care* Support project delivery – help prepare small works quotes and stay on top of ongoing or upcoming projects* Stay on top of stock – manage storeroom levels and liaise with finance for regular stock checks and orders* Help streamline scheduling, reporting, and admin processes to make things easier for everyone* Be a go-to contact – f...