Job Title

Freight Forwarder – Basildon - £27,000 - £32,000 Per AnnumFreight Forwarder Package Overview:* Salary: £27,000 - £32,000 per annum (dependent on experience)* Hours: Full-time, Monday to Friday, 08:30 – 17:30 (1-hour unpaid lunch)* Excellent Progression and Training Opportunities* Based in BasildonCompany Overview:We are a leading logistics company, seeking a motivated and experienced Freight Forwarder to support our Customer Services & FFD Manager. This is an exciting opportunity to join a dynamic team, where you will play a key role in delivering top-quality freight solutions while contributing to the company’s ongoing success.Freight Forwarder Role and Responsibilities:* Support Leadership: Assist the Hed of Customer Services in executing the department's strategy to align with the Managing Director’s vision, aiming to enhance business development and profitability.* Customer Service Excellence: Ensure excellent customer service by managing client expectations and building strong relationships.* Booking Management: Ensure accurate and timely recording of all customer bookings in the operations system.* Sales Team Collaboration: Maintain regular communication with the sales teams to report new sales leads and ensure smooth handovers of shipments.* SOP Management: Create and maintain current Standard Operating Procedures (SOPs) f...