Job Title

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an Leisure and Accommodation Assistant on an ongoing contract on a rate of £14.32/hour PAYE. This role will be based onsite. The working hours are Monday - Friday (6.15am - 1.45pm) - (1.30pm - 9.15pm) 8.45-6.15pm Saturday and Sunday, 35 hours per week.Responsibilities:- Be the first point of contact for all areas of the leisure and accommodation operation at the front desk vie face to face, telephone, e-mails, and text.- Interact, and communicate effectively, with customers, residents, personal trainers, class instructors and staff at all levels.- Deliver a high level of customer service at all times to ensure a consistently exceptional customer experience.- Manage and seek feedback from all areas of the operation to ensure satisfaction levels of customers are maintained.- Arrange tours of Accommodation, Gym and Spa areas with prospective customers/clients.- Ensure all Normal operating procedures, policies and emergency procedures are adhere too by customers and guests- Provide lifeguard cover to the pool and wet side area.- Maintain defined front of house standards, ensuring all leaflets are fully stocked, displays clearly laid pout and counters are clean and free from clutter as required.- Carry out direct marketing a sales activities for promotion of services and facilit...