About us: Helpdesq is a dynamic and growing group of technology companies delivering IT support, data centre hosting and our own VoIP platform. Our team is passionate about delivering first-class service, technical innovation, and efficient support to our wide rangeof clients. Based near Dorking in Surrey, we offer a friendly, collaborative working environment with excellent opportunities for professional development. Overview: We’re looking for a motivated and enthusiastic apprentice to join our technical team. This is a hands-on role that combines real-world experience with a recognised, government-backed IT apprenticeship scheme. You’ll gain practical experience in IT and VoIPsystems while working closely with our team of engineers. This is a fantastic opportunity to launch a career in IT and communications, with a view to becoming a dedicated IT and VoIP engineer. While the role is primarily office-based, there may be opportunities for travel within the UK and Europe as your experiencegrows. Responsibilities: Provide first-line telephone and email support to clients. Assist in the setup, configuration, and maintenance of IT and VoIP systems. Maintain detailed and accurate technical records and documentation. Support behind-the-scenes technical work and routine maintenance. Participate in system monitoring an...
Job Title
IT Technician Apprentice