Job Title

HELPDESK COORDINATORWe have new exciting roles available within the our Busy helpdesk department based in kidderminster.if you are looking for a new opportunity then this could be the one for you.Key Responsibilities:* Answering helpdesk calls within a maximum of 3 rings* Raising jobs recieved via email, phone call or client system* schedule works for engineers with your area* Ensure Tabs our in house system is up to date at all times including latest information.* Chase subcontractors for ETA's and updates* Raise purchase orders upon request* Work with Managers & Clients within your area* Follow escalation process ensuring jobs are completed with SLA* Salary to be confirmed at interview.This position will be discussed in greater detail at interview stage.The hours available are:Monday to Friday 08.00am to 17.00pmIf you think you are up for the challenge then please contact lorraine vaux...