Job Title

Right Now Group are currently recruiting for a Freight Customer Service Agent for a Large Airline GSA based in the Heathrow Area. The ideal candidate will come from a previous background within Freight / Cargo that are looking to join a reputable companyand progress in their career. Job Duties Freight Customer Service Agent: Working within the customer services team in which you will be working alongside some of the most reputable Freight Forwarders & Airlines in the industry. Handling client enquiries via phone, email and online portal. Booking aircraft space for clients and to provide the best price and transit time. liaising with the sales team about lapsed and existing accounts. Ensure that all airline requirements are handled correctly in accordance with client requirements. handle critical issues and ensure the accurate processing of freight documentation with all customer airline operational procedures. Liaise with clients regularly to undertake permanent bookings. Ensure that the in-house system is kept up to date. Candidate Requirements for a Freight Customer Service Agent: Minimum of 1 year's experience within Freight in some kind of capacity. Effective communicator for all methods of communication. positive and friendly attitude. ability to be able to work independently wi...