Job Title

Location:Westminster, London Contract:Permanent, Full – Time Salary:£27,527pa (NJC scale range 3-5) including LW + pension and other benefits.(pro-rata for part-time) Hours of work:35 hours per week excluding breaks as part of waking night team rota Annual leave:34 days per year, including Bank/ Statutory Holidays (pro-rata for part-time) Passage House Assessment Centre aims to provide the highest quality support to men and women who find themselves sleeping rough in Westminster by providing a safe and welcoming place to stay for up to 28 days whilst planning their resettlement. The Night Worker at Passage House will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service and security this includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. The Night Concierge Worker will also be available to deal with urgent client or neighbour issues as they arise and to carry out required administrative tasks To adhere to health and safety, maintenance and building regulations to ensure both a safe and welcoming environment for residents, staff and volunteers. To handle incidents effectively, prioritising the safety of the clients and the building, and dealing with them in an appropriate and sensitive manner that considers the clients’ needs at all times To treat clients and their concerns with dignity and respect ensuring you remain calm and objective when dealing with difficult or problematic situations. Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night. KnowledgeKnowledge of homelessness, understanding of the varied needs of homelesspeople and those at acute risk of homelessness Knowledge of Health and Safety, and the implications of this in the working environment. Knowledge of requirements of Supporting People and psychologically informed ways of working within a residential setting. An understanding and experience of working with people from different cultural backgrounds. Knowledge and understanding of safeguarding procedure. Desired experienceExperience of working within a team and achieving strong and effective relationships with others in order to achieve organisational aims and objectives. Experience of building and developing effective relationships with a vulnerable, disadvantaged or excluded client group. Experience of managing overnight security, preferably in a residential housing project for disadvantaged people. Experience of monitoring CCTV systems and managing health and safety issues. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Person specificationAs a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this. If you would like to find out more about the career opportunities at The Passage, or discuss any disability access requirements you may have, please feel free to get in touch for an informal chat on020 7592 1885 . All applicants must read the full job description before applying: Do you have the legal right to work in the UK? (Required) We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make a job offer, we will need to check that you are eligible to work in the UK before you start work. Yes No Unfortunately we are unable to accept your application.We require all employees to have the legal right to live and work in the UK. To discuss this, please get in touch. Safeguarding (Required) The Passage is committed to safeguarding and promoting the welfare of all residents who use our services, and, as such, expects all employees and volunteers to share this commitment. Under the Rehabilitation of Offenders Act (1974), we require all applicants to declare both spent and unspent convictions. Having a criminal record will not necessarily be a bar to employment with us. Have you ever received a police caution or warning? Have you been convicted of any criminal offenses? Are you disqualified from working with vulnerable adults? None of the above Disability Confident Scheme (Required) As a Disability Confident Committed Employer, The Passage has a positive approach to the employment of people with a disability and operates a guaranteed interview scheme for applicants who have a disability and meet the minimum essential criteria for the job. Do you consider yourself to have a disability as defiend by the Equality Act 2010? Do you need to have any reasonable adjustments in order to attend an interview? None of the above Upload your CV (Required) Accepted file types: pdf, doc, docx, Max. file size: 250 MB. I have read the Privacy Policy and confirm that The Passage can store my personal details to be able to process my job application.#J-18808-Ljbffr