Job Title

An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital. Excellent communication and interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise. The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet deadlines, whilst producing work to the highest standards. The post holder will also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail. Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times. Main duties of the jobGeneral Works within own knowledge and expertise and BCUHB policies Plan and organise own workload Maintain and ensure all relevant documentation is up to date Liaise with relevant department managers/lead as required. Maintain service specific reports to enhance delivery To place orders on Oracle ordering system ensuring delivery meets the required time frame and ensure progress on delayed delivery To provide cross cover for the endoscopy booking clerks and receptionist as required to support the service. Visit other clinical/non-clinical areas as required and deliver and collect referrals/information as required To maintain a database of referrals received and take necessary actions to resolve queries. To ensure a system is in place to bring all FIT results to the notice of the relevant clinician. Assist with the accurate recording of information and maintain databases on referrals received/outcomes and provide regular summary reports To work with the unit manager to support the co-ordination of audits, assessments and JAG submissions. Provide administration support to the assessment process. Provide administration support to the JAG leads The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About usIf you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person SpecificationQualificationsUp to GCSE standard for Maths and English or equivalent experience Required to hold NVQ Level 3 or equivalent experience ECDL ExperienceExperience of office and administration procedures Experience in more than one clinical area Experience in managing clinic diaries / appointment schedules Aptitude and AbilitiesAbility to communicate clearly and precisely both verbally and in writing Demonstrate a breadth of experience and ability to apply this to practice Demonstrate recent effective contribution to multidisciplinary working Able to identify links and potential problems when assessing a situation Observant Basic computer skills Demonstrate a good understanding of audit and its application to uses in practice Ability to speak Welsh Experience in stock management Experience of understanding research / audit ValuesIT skills to be competent using Microsoft Office (Outlook, Excel, Word) Good written and verbal communication Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.#J-18808-Ljbffr