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Pharmacy/Dispenser Technician & Patients Services AdvisorJoin to apply for thePharmacy/Dispenser Technician & Patients Services Advisorrole atNHS Pharmacy/Dispenser Technician & Patients Services Advisor1 week ago Be among the first 25 applicants Join to apply for thePharmacy/Dispenser Technician & Patients Services Advisorrole atNHS Job SummaryAbout us: We are a friendly, forward-thinking GP practice delivering high-quality care within a safe and efficient working environment. Job SummaryAbout us: We are a friendly, forward-thinking GP practice delivering high-quality care within a safe and efficient working environment.Main surgery in Dorking and two dispensing branches in Box Hill and Westcott serving a total of 11,300 patients.Open Monday to Friday, with no weekend working.We are seeking a dedicated and detailed-oriented dispenser to join our practice based team. The ideal candidate will play a crucial role in ensuring the safe and effective supply of medications to patients. This position requires a strong commitment to patient care, as well as the ability to work efficiently and accurately in a fat-paced environment.The post is based in a busy general practice dispensary and may involve standing for extended periods. The role may also require flexibility to cover shifts during staff absences. the role will involve working at more than one local site.Main duties of the jobDispense prescription medication and other medical products under the direction of the GP Partners. Use dispensing software to support dispensing. Count pills, label bottles and box medications to prepare prescriptions in accordance with SOPs. Dispense controlled drugs and private scripts safely and in line with surgery SOPs. Supply patients with information and education on their prescribed medication. Monitor the prescription-filling process to ensure compliance with legal, regulatory, and practice-specific policies. Answer patient questions regarding medication, under the supervision and guidance of the GP. Date check stock and dispose of returned medication in line with regulations and practice policy. Place orders for medications and ensure availability of stock to meet patient demand. Maintain and updater electronic patient records accurately and confidentially. Perform administrative duties including answering phone calls, receiving and inputting prescription requests, and prescription queries. Procure and manage stock, ensuring timely ordering and accurate inventory records. Maintain a clean, safe, and well organised dispensary environment. Gather, organise, and asses patient information as part of the dispensing and clinical processes. Support with audits, inspections, and quality improvement processes. Keep up to date with mandatory training and supplementary learning. Coach and support other team members as needed.About UsYou will act as a point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.Benefits;Highly desirable NHS Pension Scheme Free onsite care parking No weekend or evening working Access to corportae third-party discounts, including retail, cinema, holidays and more through the Bluelight card.DetailsDate posted10 July 2025Pay schemeOtherSalary£13.13 an hourContractPermanentWorking patternFull-timeReference numberA4233-25-0002Job locationsHillside SurgeryBoxhillTadworthSurreyKT20 7JGThe SurgeryWestcott StreetWestcottDorkingSurreyRH4 3PANew House SurgerySouth StreetDorkingSurreyRH4 2QRJob DescriptionJob responsibilitiesDispense prescription medication and other medical products under the direction of the GP Partners. Use dispensing software to support dispensing. Count pills, label bottles and box medications to prepare prescriptions in accordance with SOPs. Dispense controlled drugs and private scripts safely and in line with surgery SOPs. Supply patients with information and education on their prescribed medication. Monitor the prescription-filling process to ensure compliance with legal, regulatory, and practice-specific policies. Answer patient questions regarding medication, under the supervision and guidance of the GP. Date check stock and dispose of returned medication in line with regulations and practice policy. Place orders for medications and ensure availability of stock to meet patient demand. Maintain and updater electronic patient records accurately and confidentially. Perform administrative duties including answering phone calls, receiving and inputting prescription requests, and prescription queries. Procure and manage stock, ensuring timely ordering and accurate inventory records. Maintain a clean, safe, and well organised dispensary environment. Gather, organise, and asses patient information as part of the dispensing and clinical processes. Support with audits, inspections, and quality improvement processes. Keep up to date with mandatory training and supplementary learning. Coach and support other team members as needed.Job DescriptionJob responsibilitiesDispense prescription medication and other medical products under the direction of the GP Partners. Use dispensing software to support dispensing. Count pills, label bottles and box medications to prepare prescriptions in accordance with SOPs. Dispense controlled drugs and private scripts safely and in line with surgery SOPs. Supply patients with information and education on their prescribed medication. Monitor the prescription-filling process to ensure compliance with legal, regulatory, and practice-specific policies. Answer patient questions regarding medication, under the supervision and guidance of the GP. Date check stock and dispose of returned medication in line with regulations and practice policy. Place orders for medications and ensure availability of stock to meet patient demand. Maintain and updater electronic patient records accurately and confidentially. Perform administrative duties including answering phone calls, receiving and inputting prescription requests, and prescription queries. Procure and manage stock, ensuring timely ordering and accurate inventory records. Maintain a clean, safe, and well organised dispensary environment. Gather, organise, and asses patient information as part of the dispensing and clinical processes. Support with audits, inspections, and quality improvement processes. Keep up to date with mandatory training and supplementary learning. Coach and support other team members as needed.Person SpecificationQualificationsEssential-NVQ Level 2 in Pharmacy Services / Dispensing (or equivalent) -Previous experience in a dispensing or pharmacy role -Strong organisational and time management skills -Accuracy and attention to detail -Excellent and attention to details -Ability to work well in a team and independently -Commitment to patient confidentiality and safeguarding -Able to drive and have vehicle to use -Able to start at 8am and finish at 6pmDesirable-Experience in a general practice or primary care setting -Familiarity with SystemOne -Understanding of NHS prescribing and protocolsPerson SpecificationEssential-NVQ Level 2 in Pharmacy Services / Dispensing (or equivalent) -Previous experience in a dispensing or pharmacy role -Strong organisational and time management skills -Accuracy and attention to detail -Excellent and attention to details -Ability to work well in a team and independently -Commitment to patient confidentiality and safeguarding -Able to drive and have vehicle to use -Able to start at 8am and finish at 6pmDesirable-Experience in a general practice or primary care setting -Familiarity with SystemOne -Understanding of NHS prescribing and protocolsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Additional informationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameDorking Medical PracticeAddressHillside SurgeryBoxhillTadworthSurreyKT20 7JGEmployer's website(Opens in a new tab)Employer detailsEmployer nameDorking Medical PracticeAddressHillside SurgeryBoxhillTadworthSurreyKT20 7JGEmployer's website(Opens in a new tab)LNKD1_UKTJ Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Health Care Provider Referrals increase your chances of interviewing at NHS by 2x Sign in to set job alerts for “Pharmacy Technician” roles.Experienced Pharmacy/Dispenser Technician & Patients Services AdvisorTadworth, England, United Kingdom 1 week ago Merstham, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago Tadworth, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Haywards Heath, England, United Kingdom 5 days ago Pharmacy Technician - HMP Feltham B/HMYOI Feltham ALondon, England, United Kingdom 1 week ago London, England, United Kingdom 3 days ago Tonbridge, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Dartford, England, United Kingdom 1 month ago London, England, United Kingdom £27,000.00-£30,000.00 1 month ago Apprentice Rotational Pharmacy AssistantLondon, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom £27,000.00-£34,000.00 1 month ago Sidcup, England, United Kingdom 1 month ago Bank Pharmacy Technician Band 4/5(Chase Farm Outpatient only)London, England, United Kingdom 1 week ago Primary Care Network Clinical PharmacistNortholt, England, United Kingdom 6 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 day ago Rotational Pharmacy Assistant Technical OfficerLondon, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Specialist Clinical Pharmacist – Acute and General MedicineLondon, England, United Kingdom 1 week ago Tottenham, England, United Kingdom 17 hours ago Hybrid Clinical Pharmacist-IP - Penge (TPN-HYB-CPIP-PENG)London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 months ago Cranleigh, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. 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