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Job Title


Solutions Director – GHE


Company : ISS


Location : London, England


Created : 2025-07-26


Job Type : Full Time


Job Description

Social network you want to login/join with: This role involves working closely across all functions and levels within the GHE organisation to identify and capitalise on opportunities that enhance performance in terms of WIN, KEEP, and GROW. Key Responsibilities Support the delivery of sales targets with a focus on retention and organic growth across GHE. Accountable for all GHE retention activities. Identify and execute strategic retention initiatives to position ISS as the preferred long-term partner. Influence client treatment and event plans to align with WIN, KEEP, GROW priorities. Ensure efficient implementation of ISS’ commercial processes and tools in retention activities. Contribute to key sales processes and customer engagement activities. Lead and motivate subject matter experts and support teams to ensure successful retention sales. Professional and Personal Competencies/Qualifications Experience leading large and complex FM accounts. Significant experience in account retention, operational excellence, solution development, and tender processes. Proven success in service growth and expanding service offerings. Track record of converting retention strategies into successful bids through creative solutions and customer analysis. Experience in strategy development and influencing within the organisation. Decisive and action-oriented, able to balance multiple stakeholder needs. Skilled in finding solutions to complex problems. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.#J-18808-Ljbffr