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Job Title


FOH Commercial and Operations Manager


Company : Lewisham Council


Location : London, England


Created : 2025-07-26


Job Type : Full Time


Job Description

Join to apply for theFOH Commercial and Operations Managerrole atLewisham Council 1 day ago Be among the first 25 applicants Join to apply for theFOH Commercial and Operations Managerrole atLewisham Council Job DescriptionAn exciting opportunity to be part of a dynamic team working in a creative and rewarding environment, being part of Lewisham's vibrant creative culture. Job DescriptionAn exciting opportunity to be part of a dynamic team working in a creative and rewarding environment, being part of Lewisham's vibrant creative culture.We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you a dynamic and motivating leader ready for an exciting opportunity?Are you self motivated with a proven track record of commercial income generation with a particular focus on bars, Front of House and event revenue?Do you have an eye for detail and multi tasking?Are you ready to become part of a team passionate about the arts and culture in the community?What’s the role ? … …To build on the recent reopening of the iconic Broadway Theatre and new hire space, increase revenue and standards of service by effectively promoting and developing ancillary sales throughout the venue. To generate income by developing use of the new spaces for commercial hires.To oversee the FOH operation, establish of a new daytime bar, touchdown space and wedding offer.To ensure operational compliance is met throughout the venue and maintain appropriate records.Effectively manage the venues three bars, function rooms and Front of House operation to achieve profitability. Act as Duty Manager for events.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:Generous holiday allowance Local Government Pension scheme Season ticket and bicycle loans A range of staff discounts including local subsidised gym memberships Supportive staff networks Enhancements for regular evening and weekend workingWhat We’re Looking ForYou will be detail oriented with a proven track record in Income Generation, Operational Compliance and leading a Front of House operation within a theatre/venue setting.Can ensure Health and Safety compliance is met and work across a broad range of tasks and skill sets. You will be keen to implement dynamic ways to promote bar events, weddings and oversee the opening of a daytime bar operation.You will drive income across the bars and FOH operation whilst monitoring spend and excellent standards of customer care.LocationThe job is primarily based in Broadway Theatre, Rushey Green, Catford, London, SE6 4RU.Special conditionsRegular weekend and holiday season working is required for this job Requires regular evening and weekend and unsocial hours working Enhancements for regular evenings and weekends workingThe recruitment process is anonymous and we don’t accept CV’s.Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact:Carmel O' Connor - Theatre Manager/Principal Producer:carmel@.uk (before 4th August only)orSidra Hill-Reid - Head of Community Education and Cultural Assets: (before 4th August only).Please provide a mobile number in your email as we will contact you by phone only and will not respond directly by email.Please clickhereto view the Job Description and Person SpecificationSalarySalary: £42,861-£44,430 per annum (PO1) (Plus enhancements for regular evenings and weekends)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:LinkedIn Facebook Twitter Instagram Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Management and Manufacturing Industries Government Administration Referrals increase your chances of interviewing at Lewisham Council by 2x Sign in to set job alerts for “Commercial Operations Manager” roles.Commercial Business Operations Senior ManagerLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 14 hours ago Senior Sales Operations Manager, Wholesale, UK & IrelandLondon, England, United Kingdom 2 weeks ago Sales Strategy & Field Operations ManagerLondon, England, United Kingdom 1 day ago Senior Sales Operations Manager, Wholesale, UK & IrelandLondon, England, United Kingdom 1 day ago London, England, United Kingdom 6 days ago London, England, United Kingdom 4 days ago Greater London, England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 5 days ago London, England, United Kingdom 2 months ago London, England, United Kingdom 1 week ago Sales Strategy & Field Operations ManagerLondon, England, United Kingdom 1 day ago Partner Success Manager, Operations (Quick Service Restaurants)London, England, United Kingdom 1 week ago Operations Manager; Process and GovernanceGreater London, England, United Kingdom 1 week ago Senior Manager, Commercial Strategy and InnovationSenior Partner (Sales) Operations ManagerLondon, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. 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