IT Programme Manager – Microsoft Dynamics 365 Field ServiceAn IT Programme Manager is required by Whitehall Resources for our client based in the UK. This is a permanent role offering hybrid working, with flexibility around office attendance depending on key project phases and divisional meetings.The successful Programme Manager will lead a major transformation programme across two service divisions, focused on the implementation of Microsoft Dynamics 365 Field Service. You will coordinate internal teams, external partners, and senior stakeholders, ensuring delivery of high-impact business outcomes aligned with IS and operational standards.Key Responsibilities:* Drive the successful delivery of a long-term transformation programme, from pilot to full-scale roll-out * Coordinate internal teams and external delivery partners * Maintain scope integrity while balancing flexibility and stakeholder expectations * Act as a key change agent across the business, ensuring engagement and buy-in * Navigate complex programme environments with diplomacy and authority * Support governance, planning, reporting, and issue resolution across the programme lifecycleDo you have?* A proven background in IT Programme Management * Experience leading large-scale transformation projects across complex organisations * Strong stakeholder and change management skills – able to influence without alienating * Experience in field-based industries (e.g. utilities, engineering, services) – desirable * Familiarity with enterprise platforms (e.g. ERP, CRM, Field Service) – Dynamics 365 experience a bonusWould you like?* To lead a high-visibility programme with global impact? * To work alongside senior leadership within a transformation-focused environment? * To join a forward-thinking business with a culture of innovation and continuous improvement?If so, please apply!Programme Manager | Microsoft Dynamics 365 | Field Service | Transformation | ERP | CRM | Agile | PRINCE2 | Power BI | Project Management | Service Operations | Industrial | ManufacturingAll of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.Check our Blog for more information. Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 23/07/2025 by Whitehall Resources Ltd#J-18808-Ljbffr
Job Title
IT Programme Manager