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Job Title


Clinical Research and Digital Officer


Company : Firsway Health Centre


Location : London, England


Created : 2025-07-26


Job Type : Full Time


Job Description

Job summaryWe are seeking a proactive and detail-orientedClinicalResearch and Digital Officerto join our team. The postholder will work with our leadresearch GP Partner and practice manager to provide administrative managementof our busy research portfolio. Additionally, the postholder will help lead ourdigital & data work including managing audits and recalls within ourelectronic patient record (EMIS) and advancing digital initiatives tocontinually improve the delivery of high quality patient care. Whilst the roleis currently on a 12 month fixed term basis, we are keen to continue the rolethereafter if funding allows.Main duties of the jobStudy Coordination: Data & Documentation Management Participant Engagement Providing general administrative assistance Project Implementation Data Analysis & Reporting About usWe are a large practice with a patient list size of circa15,400. We are a Partnership of 6, with 9 Salaried GPs, a nursing team of 5, anexperienced managerial team of 7 (Business and Finance Manager, Deputy PracticeManager, Patient Services Managers, Medicines Managers) and a friendly group ofadministrative and reception staff. We are a training as well as a learningpractice and regularly have 6 Specialist Trainees, a Foundation Year 2 doctorand undergraduate students based here. We also offer learning opportunities toother grades and have a large apprenticeship programme operating for clinical,managerial and administrative staff. We are active in our local, supportive,Primary Care Network and have excellent relationships with external stakeholders.We have a strong culture of patient safety, high quality andempathy. Our Mission Statement reflects our values as a Practice with patientsbeing at the heart of all of our activities.Job descriptionJob responsibilitiesClinical Research Support Study Coordination:Assist in the identification, setup, administration, and monitoring of clinical trials (including those from the NIHR portfolio and wider commercial sectors) including liaising with research nurses, sponsors, and external partners. Data & Documentation Management:Accurately administer clinical trial data in compliance with Good Clinical Practice (GCP), standard operating procedures (SOPs), and relevant regulations. Manage study documentation and ensure adherence to regulatory requirements including liaising with the Data Protection Officer (DPO) if needed. Participant Engagement:Serve as the initial administrative point of contact for research participants, providing information and support throughout their involvement in studies. Administrative support : Providing general administrative assistance such as coordinating meetings, document management and ordering any equipment that the study may require. Digital & Data SupportProject Implementation:Lead and support digital initiatives aimed at improving patient access, care quality, and operational efficiency within the practice. Evaluate and implement digital tools and systems, providing training and support to staff to enhance digital literacy and adoption. Data Analysis & Reporting:Design and run EMIS-based searches, audits and recalls for patient reviews (including for QOF), lead on data submission to external partners. Maintain and develop data quality documentation. Create performance dashboards and data reports. Stakeholder Collaboration:Work closely with clinical and administrative teams, as well as external partners, to drive digital innovation and service improvement. Job description Job responsibilitiesClinical Research Support Study Coordination:Assist in the identification, setup, administration, and monitoring of clinical trials (including those from the NIHR portfolio and wider commercial sectors) including liaising with research nurses, sponsors, and external partners. Data & Documentation Management:Accurately administer clinical trial data in compliance with Good Clinical Practice (GCP), standard operating procedures (SOPs), and relevant regulations. Manage study documentation and ensure adherence to regulatory requirements including liaising with the Data Protection Officer (DPO) if needed. Participant Engagement:Serve as the initial administrative point of contact for research participants, providing information and support throughout their involvement in studies. Administrative support : Providing general administrative assistance such as coordinating meetings, document management and ordering any equipment that the study may require. Digital & Data SupportProject Implementation:Lead and support digital initiatives aimed at improving patient access, care quality, and operational efficiency within the practice. Evaluate and implement digital tools and systems, providing training and support to staff to enhance digital literacy and adoption. Data Analysis & Reporting:Design and run EMIS-based searches, audits and recalls for patient reviews (including for QOF), lead on data submission to external partners. Maintain and develop data quality documentation. Create performance dashboards and data reports. Stakeholder Collaboration:Work closely with clinical and administrative teams, as well as external partners, to drive digital innovation and service improvement. Person SpecificationExperienceEssentialExperience in research administration and/ or digital transformation Strong proficiency in data management and analysis, with a detailed understanding of data protection and confidentiality. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Strong organisational skills, capable of managing multiple projects and meeting deadlines. Proficiency in IT systems and software particularly EMIS and Excel DesirableFormal qualification/ credentials relating to research or data processes Certification in Good Clinical Practice (GCP). Advanced Excel skills (eg pivot tables, vlookups etc) Person Specification ExperienceEssentialExperience in research administration and/ or digital transformation Strong proficiency in data management and analysis, with a detailed understanding of data protection and confidentiality. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Strong organisational skills, capable of managing multiple projects and meeting deadlines. Proficiency in IT systems and software particularly EMIS and Excel DesirableFormal qualification/ credentials relating to research or data processes Certification in Good Clinical Practice (GCP). Advanced Excel skills (eg pivot tables, vlookups etc) Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameFirsway Health Centre Address121 FirswaySaleCheshireM33 4BREmployer's website #J-18808-Ljbffr