Job Title

IT Project Manager - Unified Comms / Telephony / Microsoft 365 / Sharepoint / Teams / Power Automate/Apps - is required by well established and highly successful purpose-led organisation.Purpose of jobBe responsible for delivering projects, specifically related to the IT Technical Plan and Change Programme, that improve the way we deliver services to our customers and empowers staff to enable them to perform to their best.ResponsibilitiesDeliver new technologies, integrations and data capabilities on scope, time and budget that address business challenges, are 'fit for purpose' and embeddedLead the resolution and avoidance of potential issues and problems that might affect the performance of business functions whilst ensuring the confidentiality, integrity and availability of business applications and dataDefine and manage projects that deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgetsBuild relationships with stakeholders to facilitate successful delivery of projects within the agreed parametersCreate and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource plans, stakeholder maps, workplans, product and feature backlogs, quality and embedding plans, benefit trackers, dependencies, assumptions, risks, issues, DRAID and other logs, status reports, lessons learnt and governance meeting papers and presentationsProactively manage scope, quality, timetabling, cost, risks, issues, assumptions, dependencies, configurations, tests, integrations, defects and releases with appropriate controls, mitigations, tolerances, and escalationsRigorously manage third party suppliers and dependenciesTrack project deliverables including implementing key performance trackers, timetabling tolerances, and contingency plans in the event of delaysContinuously monitor progress against plan and produce timely project reports to detail and frequency requiredDefine project tasks and resource requirements, effectively co-ordinating project staff to ensure adequate levels of resource and skills are availableImprove the confidentiality, integrity, accuracy, and availability of dataKeep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to the ongoing learning of the teamPerson specificationExpertiseExperience in coordinating and leading projects to successfully deliver new technology and data capabilitiesExperience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements.Knowledge and experience of project management methodologies and tailoring these to organisational contextAbility to embed new systems and new ways of working for teamsExperience in business engagement, business analysis and planning, design, sourcing, transition and delivery of new technology and data capabilitiesExperience of building productive relationships with the business and third-party suppliers and development partnersKnowledge of project management toolsKnowledge of modern productivity solutions, housing management processes and systemsKnowledge of systems integration including Web Services and APIs.Current knowledge of information technology trends, applications life-cycle management, cyber security issues and developments in infrastructure and IT operational service deliveryAbility to deliver quality results on scope, time, and budgetAbility to constructively challenge colleagues and partners to get the right outcomePersonal influence; working effectively with stakeholder groups and suppliers.Knowledge of compliance with all relevant licensing, data protection, payments card industry, security, regulations, and operating codes of practice.Ability to build strong, effective, and productive relationships.Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleaguesExcellent communication skills across the full breadth of written, verbal, presentation, and digital media with the ability to communicate complex technical information to a variety of audiences.Qualifications and skillsIT qualification or comparable relevant experiencePrince 2/Agile Foundation LevelDesirablePrince 2/Agile Practitioner LevelKnowledge and experience of implementing Integrated Housing Management Systems and Asset Management Systems, ideally Civica CxKnowledge of Microsoft technologies, including Microsoft 365 (SharePoint, Teams, Power Automate/Apps). Basic salary £50,000 + excellent benefitsBased Sevenoaks (Kent) 1 - 2 days per week, the rest remote