Job Title

Our client is a well-established telecommunications provider headquartered in North London, with a network of retail locations across the UK. We are currently recruiting for a Billing Administrator to join their team and provide support to the billing operations team and ensure exceptional service for their valued customers.This position would suit an Administrator with experience in either finance, accounts or customer service. Key Responsibilities:Provide administrative support to the billing team Ensure a seamless billing process for new customers and service connectionsHandle incoming queries via phone and email Respond to and resolve billing enquiries promptly and effectivelySupport billing and mobile/telecoms processesAssist with packaging and shipping of client parcelsEscalate issues where appropriate to ensure swift resolutionAssist with processing payments and account balancesCarry out ad hoc administrative duties and projects as requiredSkills & Attributes Required:High attention to detail and accuracyExcellent written and verbal communicationFlexible, proactive, and collaborative team playerProficient in Microsoft Office (Excel, Outlook, Word)Strong command of English grammar, spelling, and formattingPrevious experience in an administrative or billing environment is advantageousThis is an excellent opportunity for an individual eager to advance their career in administration within a thriving company. Get in touch with Fame Recruitment today to learn more about this exciting role.Fame Recruitment is an equal opportunities employer. We are committed to diversity, equity, and inclusion in all aspects of our recruitment process.Due to high volumes of applications, we are unable to respond individually. If you have not heard from a consultant within 24 hours, please assume your application has been unsuccessful.