Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of VANITY GROUP.With a focus on innovating the hotel landscape with best-in-class partnerships, VANITY GROUP is dedicated to elevating hotel amenities from essential items to an experience that rivals even the sweetest suite. Now one of the world’s most influential hospitality partners, clients include Sofitel Hotels & Resorts, Shangri-La The Shard, IHG, Bob W, The Goring, Park Lane New York, and many more.For this role, you’ll be explosion of colour in a world full of same old. You seize opportunities, move quickly, and know how to have fun along the way.VANITY GROUP’s house of beauty will see you working with the most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands to create unforgettable experiences. Innovation will be part of your DNA as you deliver first of its kind concepts with lashings of VANITY GROUP’s playful flair.Ready to join the VANITY GROUP beauty parade? We can’t wait to meet you._________________________________________________________WHO'S VANITY GROUP?We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry.We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves by Jo Malone CBE, Miller Harris Perfumer London, ESPA Skincare, Karl Lagerfeld, KEVIN.MURPHY, and Antipodes Nature to name a few.Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, VANITY GROUP has offices in London, Sydney, Dubai, Shanghai, and Singapore.POSITION SUMMARYReporting to the Supply Chain Manager, the Customer Service Specialist will be responsible for the overall customer service for VANITY GROUP’s hotel clients.This role will be focused on a successful end-to-end management program of all orders, queries and ensuring customers’ expectations are met.RESPONSIBILITIES
Job Title
Customer Service Specialist