Job Title

Red Recruitment is recruiting a Collections Handler in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients. They are looking for a Collections Handler to join their team on a temporary basis. Ideally, you will have experience working with collections, debt management, or financial services. The hourly rate is £12.21 per hour and this is a full-time position. Benefits and Package for a Collections Handler: Salary: £12.21 per hour Hours: MondayFriday, 5pm - 9pm Contract Type: Temporary Location: Banbury Start date: ASAP Smart, Casual dress Company events Company pension Referr al programme Transport links Key Responsibilities of a Collections Handler: Handling and resolving customer queries across multiple channels, including telephone, email, and webchat, ensuring a first contact resolution Taking ownership of customer queries, ensuring they are escalated to the relevant departments when necessary, in order to provide timely responses within agreed Service Level Agreemen...