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Role: Bathroom Technical Support - SloughAbout Them: Our client is a bespoke manufacturer of high-end luxury bathrooms and taps, renowned for their quality. They have grown from a small family business to a multimillion-pound company. Due to this growth, they are seeking a Bathroom Technical Support specialist to help resolve customer inquiries and provide internal support to the sales team on technical matters.Responsibilities:Assist customers and internal staff with technical difficulties related to plumbing products such as taps and sinks.Ensure all customer issues are resolved professionally and efficiently.Coordinate with sales teams and external installers to resolve technical issues and ensure proper installation of high-end bathroom products, maintaining a strong brand image.Use Excel and other Microsoft Office tools to log recurring issues and document resolutions.Requirements:Excellent knowledge of taps, sinks, showers, and general plumbing; experience in a plumbing role or showroom is preferred.Good communication skills, personable over the phone, with the ability to clearly explain technical solutions.Located within a commutable distance to Slough.Good computer literacy skills are advantageous.Strong time management skills to handle multiple ongoing issues effectively.Salary & Benefits:£30,000 - £35,000 basic salaryHours: 09:00 - 17:00, Monday to Friday28 days holiday including bank holidaysTime off for Christmas and New YearOpportunity to grow into a Technical Manager roleContact: Please contact Nikki at Tech-people, a specialist recruitment agency in construction, M&E, and HVAC, at (phone number removed).We are committed to fostering a diverse workforce that reflects the communities in which our clients operate, enabling everyone to reach their potential.#J-18808-Ljbffr