Job Title

Helpdesk, IT Support, Service Desk Analyst - 56379 Contract: 3 Months Rate: £175 per day or £23.33 per hour (Inside IR35) Dagenham, Essex - Three-shift pattern: Earlies, Lates and Nights in weekly rotation Must be able to Drive The engineering plant of a major manufacturing company and a household name is seeking an IT support analyst, IT helpdesk analyst to work in the IT Team responsible for providing the Manufacturing facility with operational support for all IT Applications/ Infrastructure across the plant Main Tasks & Responsibilities > Provide the Manufacturing facility with operational support for all IT Applications/Infrastructure across the plant > Deliver specific IT projects within the Plant (new applications, new infrastructure, new hardware etc.) > Support the IT element of new model launches > Provide a single point of contact for the plant for all IT issues and interfacing with Central IT > Ensuring IT Policy is adhered to across the plant. Specifically this Helpdesk Analyst role covers first level Help Desk support across the plant: o Respond to phone calls to the Help Desk. o Silas administrative tasks (e.g. resetting passwords, setting up accounts) o Administrative tasks (e.g. modifying access levels) o ...