LocationAberdeen, Birmingham, Cardiff, Darlington, Edinburgh, London, SalfordAbout the jobJob summaryDo you want a career where you can make a real difference? Do you want to work at the forefront of current policy making decisions? Do you want to have an impact on the UK and beyond? If yes, then a career at the Department for Energy Security and Net Zero (DESNZ) could be for you. Here at DESNZ we are delivering our mission to make the UK a clean energy superpower, with clean electricity by 2030 and accelerating the UK’s journey to net zero. Our work is helping ensure clean energy for all, keep bills down and seize the opportunities to lead the world in new green industries, taking back control of our energy with Great British Energy and encouraging greater energy efficiency across the UK. The work of the department has never been more timely or relevant, and by joining us you will be part of making that difference. Our work is varied, interesting and most importantly it’s impactful. Our DESNZ Values are interwoven into everything we do; we are bold, we are collaborative, we are inclusive, and we learn. As a department we are committed to these values to build a culture where everyone can thrive. We offer great working benefits including a world-class pension, flexible working options and a career whereyourlearning and development is taken seriously. We areenormously proudto be a Disability Confident Leader employer. We supportcandidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. The Civil Service is committed to attract, retain and invest in talent wherever it isfound. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy . Find Out More We regularly run events where you can find out more about the department and tips for the application and interview process. You can sign up for upcoming events here:can also follow our LinkedIn Careers Page: Job descriptionThe Smart Metering Implementation Programme is looking for a highly motivated Grade 7 policy professional to work in our Consumer Policy team. Our work ensures smart metering benefits reach all GB consumers, driving a smart and flexible energy system to deliver Clean Power by 2030. We’re looking for a driven individual with an interest in energy policy and consumer engagement, who is looking to develop their career in this exciting area. We work collaboratively across DESNZ and with a range of external partners to encourage smart meter uptake and safeguard consumer interests. If you want to work in Government Major Projects Portfolio Programme (GMPP) an inclusive, friendly and supportive team that supports flexible working and career development then this is the job for you! Person specificationKey responsibilities Leading policy to design and implement measures to support smart meter uptake among key consumer groups, including those who may experience barriers to acceptance. This will involve developing and reviewing options, building consensus and securing support for policy proposals and engagement approaches across a wide range of internal and external stakeholders to deliver effective outcomes. Monitoring outcomes from existing consumer protection policy, responding to emerging issues and ensuring smart metering benefits reach all consumers. The successful candidate will be responsible for coordinating ongoing assessment of energy supplier performance, seeing opportunities for sharing good practice and addressing risks. Providing strategic direction and oversight of the Secretariat for the Programme’s Consumer Reference Group chaired by the team’s Deputy Director. Building and managing relationships with external organisations representing consumer interests, retaining their support for smart metering and influencing them to deliver consumer benefits. As a line manager, supporting the wellbeing, personal and professional development of one SEO and activity manage other SEO and HEO members of the team. Essential Criteria This post is suitable for a policy professional with experience delivering quality policy outcomes.You will lead detailed and interlinked policy areas and will need to quickly familiarise yourself with complex issues and work collaboratively across team boundaries to develop options and recommendations. We are looking for candidates who can: Maintain effective performance under time pressure. You should be comfortable developing policy proposals from an early stage and adapting approaches to respond to wider changes in the policy landscape or consumer experience issues. Establish positive relationships with both internal and external partners, developing trust and influencing partners to build consensus. In this role, you will have opportunities to develop and present solutions, communicating effectively to secure support from senior leaders. Desirable Criteria Provide an inclusive approach to management and track record of leading by example on personal development, supporting others to improve their capability to deliver quality outcomes. BehavioursWe’ll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Working Together BenefitsAlongside your salary of £55,105, Department for Energy Security & Net Zero contributes £15,963 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.The Department for Energy Security and Net Zero offers a competitive mix of benefits including: A culture of flexible working, such as job sharing, homeworking and compressed hours. Automatic enrolment into the Civil Service Pension Scheme , with an employer contribution of 28.97%. A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30. An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue. Access to a range of retail, travel and lifestyle employee discounts. A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need. Office attendance The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.#J-18808-Ljbffr
Job Title
SayPro Consumer Engagement and Protection Policy Manager