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2 days ago Be among the first 25 applicants This range is provided by Fortus Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay rangeDirect message the job poster from Fortus Recruitment Director | Fortus Recruitment Group | Property Services & Construction Recruitment |Cladding Remediation - Projects within London & Home Counties Our client, a cladding re-mediation specialist, are currently looking for an experienced Resident Liaison Manager to join their growing team. They are based in Kent but operate nationally. Projects will be delivered around London & M25. Works that they specialise on will be cladding remediation, EWI schemes and decarbonisation projects. Within this role, day to day duties will include but not be limited too: Writing and Building Processes for a robust and competent Liaison team Ensure correct resident liaison structure is built in order to deliver cladding remediation schemes Work hand in hand with director to build resident liaison function Manage RLOS and build Resident Liaison Team To be the point of contact when the client or tenant requires job updates. Own all complaints and ensure that these are dealt with in a prompt and effective manner For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise. Work with the Contract Manager & Site team to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it. Support the help-desk with emails that come in from sub-contractors and client on a daily basis Visit tenants when required. Carry out condition and customer satisfaction surveys Arranging and booking appointments/visits to properties My client are seeking someone with experience working as a Senior resident Liaison Officer or Resident Liaison Manager, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Customer Service and Public Relations Industries Construction and Repair and Maintenance Referrals increase your chances of interviewing at Fortus Recruitment by 2x Get notified about new Community Liaison Officer jobs inLondon Area, United Kingdom . London, England, United Kingdom 1 week ago International Wholesale Account ExecutiveLondon, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago Senior Relationship Manager, Corporate BankingLondon, England, United Kingdom 3 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 2 weeks ago NEW PR Account Manager Role | Hospitality, Food & DrinkLondon, England, United Kingdom 1 week ago London, England, United Kingdom 6 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London Area, United Kingdom £75,000.00-£80,000.00 14 hours ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 days ago Hybrid Account Executive, Eastern EuropeLondon, England, United Kingdom 2 weeks ago Client Relationship Manager, Asset ImpactLondon, England, United Kingdom 1 month ago Senior Account Executive to support Brand, Social and InfluenceSenior Relationship Manager - RegTech - Big 4 backgroundCity Of London, England, United Kingdom 3 weeks ago Relationship Manager Corporate & Institutional BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr