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Job Title


Head of Quality


Company : Transcriptionlive


Location : Cramlington, England


Created : 2025-07-27


Job Type : Full Time


Job Description

Baltic Recruitment are delighted to be supporting an established, market leading manufacturing business with their search for a Head of Quality.Overall PurposeThis position will be responsible for the QC Department and have a Quality Technician as a direct report.Key DutiesLead transition of quality culture from compliance driven practices to capability led processes. Develop and implement quality strategies focussing on prevention and process improvement. Define and monitor quality KPI's to assess process capability, performance trends and external performance. Lead transition of quality culture from compliance driven practices to capability led processes. Develop and implement quality strategies focussing on prevention and process improvement. Define and monitor quality KPI's to assess process capability, performance trends and external performance. Work with operational teams, process engineering and R&D to embed quality into product design. Management of inspection plans in alignment with regulatory requirements and product specifications. Manage complaints process. Gatekeeper for concessions process. Research, deliver and coach best practice techniques in Quality Improvement. Ensure products meet specified quality standards. Identify, quarantine and report non conformances. Co-ordinate and follow up complaints. Facilitate corrective action activities. Support Operational Excellence activities.Key RequirementsDegree in Engineering / Chemistry. Lean Six Sigma Black Belt. SPC, FMEA, Six Sigma, Lean tools/techniques. Experienced in a Manufacturing, Engineering environment.The PackageWorking hours 35.5 hours per week, site based. Monday - Thursday 09:00 - 17:00 and Friday 09:00 - 15:00 with a 30 minute unpaid lunchbreak. £57,000 - £60,000 per annum depending on experience. Additional Benefits: 25 Days Annual Leave allowance in addition to Company Christmas Days and Bank Holidays Company Pension Scheme Death in Service Benefit Private Healthcare Benefit Subsidised Canteen Onsite Occupational HealthLNKD1_UKTJ #J-18808-Ljbffr